Senior Site Reliability Engineer
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Job Description
Sr. Site Reliability Engineer optimizing Visa’s Pismo CI/CD platform and infrastructure automation. Improving reliability, observability, deployment workflows, and operational efficiency for global payments technology.
Responsibilities:
- Implement, optimize, and maintain reliable and scalable CI/CD pipelines
- Develop and maintain Infrastructure as Code scripts for automated infrastructure provisioning and management
- Apply Infrastructure as Code best practices across environments
- Identify and automate routine operational tasks
- Implement automation for deployment, scaling, maintenance, and operational processes
- Make SRE and engineering decisions considering technical debt, system design, stability, reliability, monitoring, observability, and business requirements
- Monitor and maintain CI/CD platform resilience
- Troubleshoot complex platform and pipeline issues with senior and staff engineers
- Write post-mortem documentation for internal and external stakeholders
- Contribute to coding standards, engineering practices, and non-functional requirements
- Participate in code and Pull Request reviews
- Mentor junior and mid-level engineers
- Act as a technical reference for CI/CD, Infrastructure as Code, automation, and platform reliability
- Stay current with emerging technologies and industry practices
- Support and execute Proofs of Concept
- Deliver technical solutions supporting platform resilience, continuous improvement, and strategic squad goals
Requirements:
- Must be based in Brazil
- Proficiency in English at B2 level or above (Upper-Intermediate)
- 5 or more years of relevant work experience with a Bachelor's or Associate’s Degree, or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD)
- Experience implementing, optimizing, and maintaining CI/CD pipelines in production environments
- Experience with Infrastructure as Code and infrastructure automation practices
- Experience working in DevOps, Site Reliability Engineering, Platform Engineering, Cloud Engineering, or a related technical area
- Ability to develop and maintain automation scripts for infrastructure provisioning, deployment, scaling, and operational activities
- Understanding of SRE principles, including system reliability, availability, resilience, monitoring, observability, and incident management
- Experience supporting reliable and scalable platforms and troubleshooting complex issues in distributed environments
- Knowledge of software engineering standards, coding practices, version control, and Pull Request review processes
- Ability to evaluate technical trade-offs involving system design, technical debt, stability, reliability, maintainability, and business requirements
- Experience identifying opportunities to automate manual operational processes and improve engineering efficiency
- Knowledge of monitoring, logging, metrics, alerting, and observability practices
- Experience creating technical documentation and post-mortem reports for technical and non-technical stakeholders
- Ability to collaborate with engineers across different experience levels and provide constructive technical feedback
- Strong analytical and problem-solving skills, with the ability to work on well-scoped and moderately ambiguous technical challenges
- Ability to contribute to technical discussions and escalate broader or cross-squad decisions to senior and staff engineers when appropriate
- Preferred: Experience maintaining CI/CD platforms or internal developer platforms used by multiple engineering teams
- Preferred: Experience working with critical or mission-critical production systems
- Preferred: Experience with cloud infrastructure, container orchestration, and modern deployment practices
- Preferred: Familiarity with GitOps, Infrastructure as Code, and automated infrastructure management
- Preferred: Experience conducting Proofs of Concept and evaluating new technologies for implementation in production environments
- Preferred: Experience mentoring junior and mid-level engineers
- Preferred: Experience with incident response, root cause analysis, and post-mortem practices
- Preferred: Experience working in global or distributed engineering teams
- Preferred: Relevant cloud, DevOps, Kubernetes, or Infrastructure as Code certifications
Benefits:
- Remote work arrangement
- Opportunity to create impact at scale
- Skills growth and professional development opportunities
- Mentoring and professional development support
- Equal employment opportunity protections
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