Senior Solutions Architect
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Job Description
Senior Solutions Architect integrating AV solutions in commercial environments. Collaborating with clients to deliver tailored AV systems for business results.
Responsibilities:
- The Senior Solutions Architect is a customer-facing, technical role focused on helping customers successfully integrate EverPass solutions into their IT and AV environments.
- This role spans pre-sales technical discovery, post-sale implementation, and ongoing operational enablement.
- You will work directly with restaurant operators, IT teams, and AV partners to assess current infrastructure, identify gaps, and design practical solutions that align EverPass hardware and software with real-world deployment constraints.
- You will validate installations in the field and create clear, repeatable playbooks that enable consistent deployments across many locations.
- As a subject-matter expert in commercial AV matrix systems, you will design and support complex multi-source, multi-display environments, ensuring EverPass operates reliably within a wide range of existing AV architectures while providing clear guidance on when and how customers should evolve their systems to meet EverPass requirements.
Requirements:
- 7+ years of experience in solutions engineering, AV engineering, systems engineering, or a similar customer-facing technical role
- Extensive hands-on experience designing, installing, and supporting commercial AV systems, including AV matrix switchers and signal routing architectures
- Proven experience integrating new hardware and software into existing IT and AV environments
- Strong understanding of:
- Multi-source, multi-display video environments
- Audio systems and multi-zone audio
- Signal flow, latency, and compatibility across AV components
- Experience deploying technology in restaurants, bars, or similar commercial hospitality environments.
- Solid knowledge of networking fundamentals, including:
- Switches, routers, PoE, and bandwidth considerations
- Basic VLAN and firewall concepts as they relate to AV systems
- Experience working with commercial-grade hardware, including:
- Displays, mounts, cabling, and infrastructure
- Media players, streaming devices, and Smart TVs
- Ability to assess infrastructure readiness and recommend practical upgrade paths when existing systems are insufficient.
Benefits:
- Competitive Compensation
- Medical, dental, vision, life, and long-term and short-term disability insurance
- Professional Development Programs
- Access to senior management and mentoring opportunities
- Employee Recognition Program
- Unlimited PTO
- Paid Parental Leave
- Mental Health and Recharge Days
- 401k Match
- Pre-tax Transportation
- Employee Assistance Program
- In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours
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