Senior Systems, Network & Security Engineer
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Job Description
Senior Systems, Network & Security Engineer leading the design and implementation of IT infrastructure. Working with an award-winning IT services provider to deliver cybersecurity and operational support.
Responsibilities:
- Design, implement, and optimise complex infrastructure solutions across customer and internal environments
- Support cloud, server, networking, and endpoint management initiatives
- Ensure infrastructure solutions are secure, scalable, and aligned with business requirements
- Participate in the planning and delivery of strategic technology projects
- Lead and support cybersecurity initiatives across client environments
- Manage vulnerability remediation and security improvement programs
- Implement and maintain security technologies and controls
- Conduct risk assessments and provide recommendations to strengthen security posture
- Deliver internal and customer-facing project work across infrastructure, security, automation, and operational initiatives
- Conduct project scoping, solution design, and risk assessments
- Collaborate with stakeholders to ensure successful project outcomes
- Support pre-sales activities by providing technical expertise and solution recommendations
- Act as a senior escalation point for Service Desk and support teams
- Troubleshoot and resolve complex technical issues across infrastructure and cloud environments
- Provide guidance and mentorship to technical team members
- Ensure operational stability and service excellence across managed environments
- Identify opportunities to automate repetitive tasks and operational workflows
- Develop automation solutions using scripting and modern management platforms
- Drive continuous improvement initiatives that enhance efficiency and service quality
- Contribute to operational best practices and technical standards
Requirements:
- Extensive experience working within IT services, managed services, or senior infrastructure support environments
- Proven expertise in designing, implementing, and supporting complex IT systems and infrastructure solutions
- Strong understanding of cybersecurity principles, vulnerability management, and risk mitigation
- Experience supporting corporate, operational technology, and customer-facing environments
- Demonstrated success delivering technical projects from planning through implementation
- Strong hands-on experience with: Microsoft Intune, ThreatLocker, Cisco Duo, Mobile Device Management (MDM) platforms, Cisco Meraki, Azure Virtual Machines, Remote Desktop Services (RDS) environments, Veeam Backup solutions, ImmyBot, Advanced PowerShell scripting and automation experience
- Experience leveraging automation to improve operational efficiency
- Exposure to REWST automation platforms is highly desirable
- Experience with Microsoft Power Automate (Flow) is advantageous
- Ability to identify and implement process improvements across infrastructure and service delivery environments
- Exceptional written and verbal communication skills
- Strong stakeholder management and customer engagement capabilities
- Ability to translate complex technical concepts into business-friendly language
- Experience mentoring technical teams and acting as a senior escalation resource
- Strong analytical, troubleshooting, and problem-solving abilities
- Ability to assess risk and make informed technical decisions
- Customer-focused mindset with a commitment to service excellence
- Ability to work independently while collaborating effectively within a team
- Strong organisational skills with the ability to manage multiple projects simultaneously.
Benefits:
- Get paid in Australian Dollars
- Medical insurance from day one for you + spouse (or parents if unmarried)
- Generous OPD coverage from doctor visits to all your medical needs
- Home office setup allowance to build your ideal workspace
- Internet allowance to keep you connected
- Gym & wellness allowance to stay fit and balanced
- Work hard, play hard – regular team events & engagement activities
- Diji Assist – Mental health & counseling support when you need it
- We invest in you – reimbursement for industry certifications
- Open-door culture – your ideas and feedback always matter
- Flexible work – home or office, wherever you do your best work
- Rewards & recognition that actually recognize you
- Great christmas & financial year-end parties to unwind with your loved ones
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