Technical Program Manager – TPM
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Job Description
Technical Program Manager leading complex infrastructure and IT systems projects at Armada. Collaborating with cross-functional teams to drive program success and operational readiness.
Responsibilities:
- Lead complex, cross-functional technical programs spanning hardware, infrastructure, IT systems, and operational readiness.
- Work closely with engineering, construction, operations, IT, and commercial teams to ensure alignment on objectives, dependencies, timelines, and resource needs.
- Bring clarity and structure to complex workstreams by defining program plans, success criteria, and execution frameworks.
- Create and maintain repeatable, scalable systems and processes, balancing long-term operational excellence with short-term pragmatism.
- Identify and manage risks, drive mitigation plans, and ensure timely escalation of critical issues.
- Build strong relationships with stakeholders at all levels to foster trust, shared ownership, and transparent decision-making.
- Ensure all teams understand roles, responsibilities, and expectations, creating shared clarity around deliverables and the program’s strategic direction.
- Facilitate effective communication, ensuring technical concepts are translated appropriately for diverse audiences.
- Drive operational readiness, coordinating with technical and non-technical teams to ensure hardware, infrastructure, and IT systems are prepared for deployment.
- Track and report on program progress, using data and narrative to clearly communicate status, decisions, and risks to leadership.
- Promote a culture of accountability and continuous improvement across teams involved in program execution.
Requirements:
- 8+ years of Technical Program Management experience in the IT or technology vendor industry.
- Hands-on experience with hardware solutions, hardware lifecycle management, or hardware-dependent infrastructure environments.
- Familiarity with infrastructure build projects (e.g., data centers, edge deployments, network installations, or similar).
- Strong track record of driving cross-functional alignment across engineering and operational teams.
- Demonstrated ability to bring structure and clarity to ambiguous or fast-moving technical programs.
- Experience establishing scalable systems, workflows, and governance, while being comfortable using manual or lightweight approaches to get started.
- Excellent communication, relationship-building, and stakeholder management skills.
- Ability to think strategically while also executing tactically.
- Proven ability to manage risks, dependencies, and detailed plans across several teams.
Benefits:
- Competitive base salary and equity
- Medical, dental, and vision (subsidized cost)
- Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)
- Retirement plan options, including 401(k) and Roth 401(k)
- Unlimited paid time off (PTO)
- 14 paid company holidays per year
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