Technical Product Manager – Food Safety, Quality
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Job Description
Technical Product Manager driving product lifecycle for TELUS Agriculture's food safety platform. Collaborating with cross-functional teams to enhance customer experience and software quality.
Responsibilities:
- Partner closely with the dedicated Product Manager to understand, communicate, and continuously refine product requirements
- Actively management of the product lifecycle across all stages: ideation, conception, development, maintenance, and end-of-life planning
- Scope and refine product requirements by breaking down complex problems into well-defined epics, user stories, and acceptance criteria
- Participate in agile ceremonies — including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Serve as a day-to-day liaison between cross-functional teams including Engineering, Design, Customer Success, and Sales
- Engage directly with customers to elicit detailed product requirements, validate assumptions, and gather actionable feedback
- Deliver compelling product demonstrations to both internal stakeholders and external customers
- Collaborate with UX/UI designers to co-create design requirements
- Manage and maintain a well-groomed product backlog in JIRA
- Write clear technical and functional requirements documentation
- Conduct and support user acceptance testing (UAT)
- Identify and escalate impediments that hinder delivery progress
- Track and report on key product delivery metrics
Requirements:
- Bachelor's degree in a related field — or equivalent practical experience
- Proven experience in a Technical Product Manager, Technical Business Analyst, or similar role with hands-on involvement in software product delivery
- Demonstrated experience with software implementation or development
- Proficiency in JIRA for backlog management, ticket creation, and sprint tracking
- Strong ability to write detailed, unambiguous product requirements, user stories, and acceptance criteria
- Experience engaging directly with customers to gather requirements, validate solutions, and build trust — including delivering product demonstrations
- Excellent communication and interpersonal skills, with the ability to translate between technical and non-technical audiences
- Strong analytical and problem-solving mindset with a bias toward tactical, hands-on delivery and execution
- Collaborative approach with experience working across cross-functional teams
Benefits:
- Inclusive culture embracing diversity
- Fair employment practices
- Accommodation for applicants with disabilities during recruitment
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