Technical Product Manager
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Job Description
Technical Product Manager leading operational product evolution for Customer Experience at Nebius. Driving efficiency and automation in internal workflows for AI cloud services.
Responsibilities:
- Define product vision, goals, success metrics, roadmap, and adoption strategy for internal Customer Experience products.
- Own the roadmap and evolution of internal products, workflows, and operational tooling.
- Drive initiatives that improve operational scalability, reduce manual overhead, and standardize execution across CX teams.
- Manage the full lifecycle of feature requests and operational improvements: intake, triage, prioritization, solution design, rollout, and validation.
- Partner with Customer Experience stakeholders to identify workflow gaps, operational bottlenecks, and automation opportunities.
- Work closely with Engineering teams to deliver internal systems, integrations, automations, and process improvements.
- Improve operational visibility through dashboards, reporting, and workflow tracking.
- Ensure delivered solutions are adopted in real workflows and provide measurable operational impact.
Requirements:
- 5+ years of experience in Product Management, Technical Program Management, Operations, or related roles in cloud, SaaS, or infrastructure environments.
- Strong product mindset with experience building or improving internal tools, workflows, or operational platforms.
- Experience working with engineering teams on technical systems and integrations.
- Ability to identify operational inefficiencies and turn them into scalable solutions.
- Strong organizational, analytical, and stakeholder management skills.
- Experience with Jira, Confluence, and workflow management systems.
- Fluent English.
Benefits:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
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