Senior Technical Program Manager
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Job Description
Senior Technical Program Manager managing three engineering tracks at Knotch. Overseeing delivery planning, contractor coordination, and product milestone tracking within the technical program.
Responsibilities:
- Own release planning and sprint coordination across internal engineering squads and external contractor teams.
- Track cross-team dependencies across a shared engineering pool model — one missed handshake can stall multiple work streams simultaneously.
- Own the current KnotchOne platform delivery program — weekly release cadence, maintenance-mode sequencing, and CS-facing incident coordination.
- Manage and Track product and architectural milestones as a formal program: what gets supported, what gets ported, what gets rebuilt, and in what order.
- Bridge the gap between architecture decisions made at the SVP level and what engineering squads are building day-to-day.
- Push back on estimates with technical fluency.
Requirements:
- 6-10+ years in technical program or delivery management
- Proven ownership of complex, multi-track product/engineering programs spanning internal teams and external contractors simultaneously
- Technical fluency — can follow architecture conversations, challenge timeline estimates, and understand trade-offs without writing the code
- Experience managing platform migrations or maintenance-mode transition programs in live production environments
- Strong async communicator: crisp executive-level status updates and detailed dependency maps on the same day
- Comfortable landing fast in ambiguity — this role exists to build structure, not inherit it.
Benefits:
- Comprehensive medical, dental, and vision insurance eligibility
- 401(k) plan
- Unlimited PTO
- 10+ company-paid holidays
- A daily company-wide break, and more!
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