Senior Technical Program Manager
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Job Description
Senior technical program manager leading Global Mobility and Talent Management technology delivery at GE Aerospace. Translating business needs into requirements and coordinating Agile product development.
Responsibilities:
- Work closely with Global Mobility and Talent Management leaders to set direction for HR technology products
- Lead delivery with a small team of contingent workers
- Translate business needs into functional and technical requirements
- Support the product roadmap and define priorities
- Build working knowledge of HR technology products, business processes, and industry trends
- Gather requirements through voice-of-customer sessions and stakeholder interviews
- Develop personas and collect product feedback
- Translate requirements into technical requirements, user stories, and acceptance criteria
- Break down ambiguous requests into actionable work
- Run sprint planning, stand-ups, reviews, and retrospectives
- Maintain 1–2 sprints of refined backlog in Jira
- Continuously prioritize the backlog based on customer needs, business value, and risk
- Engage with development teams on requirements clarification, story refinement, acceptance, testing, validation, and design discussions
- Collaborate with UX on design decisions
- Track and drive remediation of security findings within defined SLAs with Cybersecurity
- Monitor application health and support incident and change management
- Drive root cause analysis and continuous improvement
- Manage SaaS vendor relationships, SLAs, release updates, issue escalations, and renewal support with Sourcing
- Communicate status, risks, and decisions to stakeholders and leadership
- Partner with development leadership and service owners to support a healthy delivery process
Requirements:
- Bachelor’s degree from accredited university or college with minimum of 2 years of professional experience OR Associates degree with minimum of 5 years of professional experience OR High School Diploma with minimum of 7 years of professional experience
- Minimum of 3 years of experience in technical program or project management, business analysis, or application delivery
- Legal authorization to work in the U.S. is required
- GE Aerospace will not sponsor individuals for employment visas, now or in the future, for this job
- Working knowledge of software design and development principles
- Experience in an Agile/Scrum environment and with Jira
- Familiarity with SaaS applications, integrations, and ITSM processes such as ServiceNow
- Exposure to vulnerability management and secure development practices
- Experience with HR technology is a plus
- Ability to break down problems, document problem statements, and estimate effort
- Understanding of the impact of technology choices on the business and end users
- Ability to explore alternative approaches to solving problems
- Ability to lead and motivate a small team, including contingent and offshore resources
- Ability to anticipate downstream impacts and escalate risks early
- Ability to explain the reasoning behind decisions and learn from successes and setbacks
- Ability to build strong working relationships with business, technology, and vendor partners
- Strong written and verbal communication skills
- Organized and detail-oriented, able to manage multiple priorities
- Critical thinking to resolve issues and design solutions with cross-functional teams
- Eagerness to learn new tools, processes, and technologies that add value to GE Aerospace
Benefits:
- Annual discretionary bonus based on a percentage of base salary/commission based on the plan
- Medical, dental, vision, and prescription drug coverage
- Health Coach from GE Aerospace
- Employee Assistance Program with 24/7 confidential assessment, counseling and referral services
- GE Aerospace Retirement Savings Plan
- 401(k) savings plan with company matching contributions
- Company retirement contributions
- Fidelity resources and planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability insurance
- Life insurance
- Paid time-off for vacation or illness
- Professional development
- Relocation assistance not provided
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