IT Program Manager
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Job Description
IT Program Manager governing EMEA and APAC technology portfolios for Fortifi Food Solutions. Stabilizing ERP, CRM, and BI platforms while delivering strategic regional initiatives.
Responsibilities:
- Owns the end-to-end governance, execution, and value realization of the EMEA and APAC IT program portfolio
- Own and manage the regional IT roadmap, backlog, and investment portfolio, aligned to the global IT roadmap
- Validate project charters and project briefs for strategic alignment, scope clarity, and value definition
- Establish and run project and program governance frameworks consistent with Global IT standards
- Oversee project and program execution across EMEA and APAC countries, time zones, and business units
- Define and monitor KPIs using structured performance and control methods such as DMAIC
- Track and report benefits realization and value delivery to regional and global stakeholders
- Serve as regional system owner or lead for core applications including ERP, CRM, and BI
- Support and collaborate with business process owners across both regions
- Lead regional portfolio prioritization and IT investment planning
- Identify, manage, and mitigate cross-program dependencies and risks
- Drive change management and stakeholder alignment across initiatives
- Coordinate releases across applications and programs, accounting for regional time zones and local operating calendars
- Maintain business capability mapping and alignment to systems and initiatives
- Manage vendor delivery, performance, and contractual obligations
- Define and govern data ownership, application integration, and interfaces
- Support compliance with regional data protection and data residency requirements
Requirements:
- Proven experience leading complex IT programs and portfolios in a global organization
- Strong background in enterprise applications (ERP, CRM, BI) and business process support
- Demonstrated experience with project and program governance frameworks
- Solid understanding of portfolio management, prioritization, and investment planning
- Experience managing cross-functional teams and external vendors
- Strong analytical skills with experience in KPI tracking, benefits realization, and reporting
- Ability to translate business strategy into executable IT roadmaps and initiatives
- Excellent stakeholder management and communication skills at senior leadership level
- Experience working in multi-regional, multi-cultural environments, ideally across EMEA and APAC
- Ability to work across time zones, with flexibility for early or late meetings to support both regions
- Fluency in English; additional regional language skills are an advantage
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