Senior Technical Requirements Analyst
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior Technical Requirements Analyst translating business needs into technical requirements for GDIT. Collaborating with engineers and cross-functional teams in Agile environments to ensure successful delivery.
Responsibilities:
- Translate business needs into technical requirements, user stories, and acceptance criteria
- Support development and maintenance of a clear technical roadmap aligned to business goals
- Support the management and prioritization of the product backlog to support timely delivery
- Collaborate with engineering, design, and architecture teams to ensure requirements are feasible and well-defined
- Support Agile meetings including sprint planning, reviews, and retrospectives
- Facilitate communication between stakeholders and technical teams
- Identify opportunities for process improvements and contribute to continuous improvement efforts
- Support release planning and validation activities to ensure high-quality delivery
Requirements:
- 3+ years of experience working in a technical, product, business analyst, or requirements-focused role
- Proven experience translating business needs into technical requirements
- Understanding of software development practices and Agile methodologies
- Strong analytical and problem-solving skills
- Excellent communication and documentation skills
- Familiarity with ServiceNow or other enterprise platforms
- Bachelor’s degree in Computer Science, Engineering, or related field required
Benefits:
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay
- Paid time off
- Full-flex work week to own your priorities at work and at home
- 15 days of paid leave per calendar year for vacations, personal business, and illness
- 10 paid holidays per year
- Paid Family Leave program provides up to 160 hours of paid leave in a rolling 12 month period for eligible employees
- Short and long-term disability benefits
- Life insurance and other insurance options
Similar Jobs
Support AI Analyst
Support AI Analyst managing AI support tools and automation initiatives at financial services firm. Enhancing customer experience through AI and operational efficiency improvements.
Technical Support Specialist
Technical Support Specialist providing software application support for PatientNow customers via phone, email, and ticketing systems. Aiding clients in maximizing efficiency and satisfaction across PatientNow's platforms.
Analyst, Service Desk Support
Service Desk Analyst providing level one support to Sysco associates via phone, email, and chat. Resolving incidents and ensuring timely customer support to maintain high service quality.
Technical Support Engineer II
Technical Support Engineer at Infios supporting enterprise applications in logistics environments. Responsible for end-to-end diagnosis, troubleshooting, and mentorship in a collaborative setting.
Senior Technical Support Engineer – Sovereign Cloud
Senior Technical Support Engineer resolving complex technical issues and driving customer success at Sumo Logic. Requires strong troubleshooting skills and experience with cloud environments.
Technical Support Analyst
Technical Support Analyst managing the life cycle of IT hardware and providing Tier 2 support for issues. Collaborating with multiple teams to ensure accurate hardware management and record-keeping.
Support Engineer
Support Engineer managing customer issues for SaaS platform at Converge. Collaborating with teams to ensure SLA adherence and process improvement.
Level 3 – Network Technical Support Engineer
Level 3 (L3) Network Technical Support Engineer specializing in network infrastructure and hospitality networks. Advanced troubleshooting, vendor coordination, and configuration in diverse environments.
BPaaS Support Analyst
BPaaS Support Analyst delivering Workday and OSV Service Center support. Managing user accounts and troubleshooting in a fast-paced collaborative environment.
Analista de Suporte Técnico N1 – Pleno
Technical Support Analyst for Umbler, assisting clients with technical issues and maintaining service quality. Responsible for troubleshooting and managing client support tickets remotely.
Support Engineer
Support Engineer resolving complex enterprise customer technical issues using AI-powered solutions. Collaborating with Product and Engineering teams to enhance customer experience and product performance.
Customer Care, Technical Support
Technical support role at Encoura assisting customers with online learning products and technical issues. Providing troubleshooting and empathetic service while managing support tickets.
Senior Support Engineer – MSP
Senior Support Engineer providing technical excellence and advocating for customer satisfaction at My IT Crew, a leading MSP since 2016. Join us in shaping our culture of collaboration and excellence.
Analista de Suporte e Atendimento – JR
Support Analyst providing customer assistance in the telecommunications sector focusing on fiber optic networks. Managing inquiries and resolving customer issues through various platforms.
Tier 1 Technical Support Representative
Tier 1 Technical Support Representative providing inbound customer support through phone, email, and chat. Focused on improving customer satisfaction and resolving technical inquiries remotely.
Tier 1 Technical Support Representative
Technical Support Representative providing inbound telephone and e-mail support for customers. Assisting with hardware and software inquiries in a remote environment.
Information Governance – Litigation Support Analyst, Senior
Information Governance & Litigation Support Analyst managing legal hold and information governance capabilities. Collaborating across departments to ensure compliance and support information management.
Client Technical Analyst
Client Technical Analyst supporting Experian's API platform. Diagnose software issues, develop SQL queries, and document support processes for client resolutions.
Customer Support Analyst
Customer Support Analyst resolving client issues with Binary Stream's software. Collaborating with teams to enhance customer satisfaction in financial ERP space.
Residential Pro Technical Support Representative
Technical Support Representative handling support inquiries for channel partners in security solutions. Resolving issues related to electronic locks and access control systems.