Senior Technical Writer
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Job Description
Senior Technical Writer creating user-friendly documentation for Spectro Cloud's Kubernetes management platform. Collaborating with technical staff to deliver accurate documentation and support user needs.
Responsibilities:
- Create clear, in-depth how-to guides and feature documentation that help users understand and use product features, leveraging real-world scenarios, customer use cases, and product workflows.
- Conduct hands-on testing, experimentation, and independent research to gain deep, first-hand product knowledge.
- Identify and document edge cases, limitations, and feature updates to ensure technical accuracy and completeness.
- Collaborate closely with product managers, developers, engineers, QA, and UX to gather and validate technical information, clarify complex functionality, and stay aligned with evolving product roadmaps.
- Author technical blogs, release notes, and long-form content that explain product innovations and industry trends, supporting Spectro Cloud’s developer engagement.
- Champion user-first documentation practices by advocating for accessible, inclusive, and task-oriented content.
- Define and maintain content standards, templates, and voice/tone guidelines to ensure consistency across documentation.
- Mentor and support junior or mid-level technical writers, providing feedback on their work, sharing best practices, and helping them develop their technical and editorial skills, fostering a culture of collaboration and continuous learning.
- Refactor and enhance documentation information architecture to improve content organization, navigation, and discoverability across the Docs site.
- Take ownership of high-impact documentation projects end-to-end, including planning, coordination, writing, and review.
Requirements:
- U.S. Citizenship
- 5+ years of experience as a technical writer
- A self-starter with the ability to dive into technical features by themselves and create documentation
- Experience in analyzing information architecture and restructuring content
- Experience with Docs-as-Code processes
- Experience with infrastructure providers (AWS, Azure, GCP, VMware)
- Able to coach and mentor other technical writers
- Comfortable writing in Markdown
- Comfortable using developer tools such as Git, CLIs, Docker, and GitHub
- Comfortable working in a remote setting and with a remote-first culture
- Comfortable creating diagrams and visual resources to help the learning process
- Familiar with containers and Kubernetes
- Excellent communication skills
- Displays a passion for learning and exploring new technologies
Benefits:
- Equity
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