Service Sales Specialist
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Job Description
Service Sales Specialist driving service revenue growth by identifying and promoting service opportunities across Ireland at Hitachi Energy.
Responsibilities:
- Proactively manage and develop service sales opportunities within the assigned install base across Ireland.
- Identify customer needs and promote appropriate service solutions, including maintenance contracts, upgrades, retrofits, spare parts, and digital services.
- Develop and maintain strong customer relationships, acting as a trusted advisor for service-related solutions.
- Generate and manage sales leads, from opportunity identification through to order intake.
- Collaborate closely with the Service Operations, Engineering, and Digital teams to ensure technically and commercially robust proposals.
- Prepare and present service proposals, quotations, and commercial offers in line with Hitachi Energy processes.
- Support contract renewals, upselling, and cross-selling activities across the service portfolio.
- Maintain accurate sales forecasting, pipeline management, and reporting using internal CRM and sales tools.
- Monitor market trends, customer feedback, and competitor activity to identify new opportunities.
- Ensure full compliance with Hitachi Energy policies, including Health, Safety, Quality, and Ethics requirements.
Requirements:
- Proven experience in service sales, technical sales, or a similar customer-facing commercial role.
- Background in electrical engineering, power systems, energy, or industrial services is highly desirable.
- Experience working with installed base customers and lifecycle service offerings.
- Familiarity with digital services, condition monitoring, or data-driven service solutions is an advantage.
- Strong commercial acumen and negotiation skills.
- Ability to work independently while collaborating effectively within a wider service
Benefits:
- Competitive salary package
- Generous bonus scheme.
- 24 days holidays, plus bank holidays
- Excellent company pension and wide-ranging benefits schemes.
- Top quality H&S culture alongside comprehensive training and personal development programmes.
- Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.
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