Site Reliability Engineer
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Job Description
Site Reliability Engineer Specialist at Digibee implementing observability standards and leading incident response. Join a global team innovating in the integration market.
Responsibilities:
- Own the technical direction of our observability stack (Dash0, OpenTelemetry, Elasticsearch/Logstash/Fluent Bit) — defining instrumentation standards for Java and Node.js services and driving adoption of tracing, metrics, and structured logging.
- Establish meaningful SLIs, SLOs, and error budgets, and collaborate with engineering and product teams to use them in real engineering decision-making.
- Lead incident response as a senior commander, and conduct blameless postmortems with technical depth and real follow-up.
- Evolve our on-call program to be humane and sustainable — reducing unnecessary work and alert noise as a first-class engineering priority.
- Influence architectural decisions across the platform, going deep where it matters: GKE, Kong, RabbitMQ, PostgreSQL, MongoDB Atlas, Redis, and MinIO.
- Mentor SREs and platform engineers, raise the technical bar through design and incident reviews, and help grow the SRE discipline at Digibee.
Requirements:
- 8+ years in SRE, infrastructure, or platform engineering, with significant time at Specialist or Principal level operating large-scale production systems — this is a mandatory requirement.
- Production experience with Kubernetes (preferably GKE), including real fluency in debugging issues under pressure.
- Strong observability expertise with OpenTelemetry, Prometheus, distributed tracing, and centralized logging (Elasticsearch, Logstash, Fluent Bit, or similar). Experience with Dash0 is a strong plus.
- Hands-on experience operating stateful services in production: at least two of the following: PostgreSQL, MongoDB Atlas, Redis, RabbitMQ, or object storage (MinIO/S3).
- Experience instrumenting and troubleshooting Java services (JVM tuning, GC, thread dumps); familiarity with Node.js runtime characteristics is a plus.
- Proven track record of leading incident response and SLO programs that genuinely changed engineering behavior — not dashboards that nobody looks at.
- Demonstrated ability to mentor senior engineers and influence technical direction across teams without formal authority.
- Communication skills in English and Portuguese (written and verbal), with the ability to collaborate in cross-functional, remote teams.
Benefits:
- Flexibility and autonomy at work
- Opportunity for growth and real impact
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