SmartPlant 3D Administrator
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Job Description
SmartPlant 3D Administrator supporting Hexagon plant-engineering systems remotely. Administering project environments, databases, integrations, troubleshooting, upgrades, and workshare activities.
Responsibilities:
- Administer standard Hexagon Smart 3D project environments using approved standards, procedures, and change controls.
- Create, configure, restore, validate, and maintain Smart 3D projects and related site, catalog, model, report, and application database relationships.
- Review project-initialization requests, verify technical inputs, identify missing information, and perform readiness checks.
- Provide routine and escalated Smart 3D application support and resolve modeling, drawing, configuration, access, reference-data, and integration issues.
- Analyze logs, reproduce defects, identify likely causes, recommend corrective actions, and distinguish application issues from infrastructure, database, cybersecurity, engineering-content, contractor, or vendor issues.
- Administer approved Smart 3D roles and project permissions and coordinate infrastructure-level access, account, Citrix, server, network, and security requests.
- Prepare, test, troubleshoot, and implement approved catalog, symbol, specification, rule, bulkload, and reference-data changes.
- Perform approved model imports, exports, project database copies, restores, and archive activities; coordinate backup and recovery requirements with the database administrator.
- Support and troubleshoot Drawing Batch, IFC, Name Generator, interference checking, drawing extraction, and related Smart 3D processes.
- Support Smart 3D upgrades and migrations, execute technical and regression test cases, analyze defects, and coordinate user-acceptance testing.
- Support contractor, vendor, remote-engineering, and workshare activities, including readiness, access validation, model exchange, testing, and issue follow-up.
- Develop administrative procedures, troubleshooting guides, checklists, application matrices, and training materials; assist with onboarding less experienced administrators.
- Manage standard assignments, identify recurring issues and process improvements, and escalate architecture, governance, production-risk, resource, or major technical decisions.
Requirements:
- Bachelor's degree in Engineering, Computer Science, Information Systems, Engineering Technology, CAD/Design Technology, or a related technical field; or an equivalent combination of technical education and relevant experience.
- Approximately three to seven years of experience supporting engineering-design systems, plant-design applications, CAD administration, or related technical environments.
- At least two years of hands-on Smart 3D or SP3D administration experience.
- Experience administering Smart 3D projects, environments, application databases, user access, and standard project configuration.
- Experience troubleshooting Smart 3D application, modeling, drawing, access, and reference-data issues.
- Working knowledge of Microsoft SQL Server concepts and Smart 3D database relationships.
- Experience supporting project initialization, standard environment setup, model exchange, and application validation.
- Ability to perform standard administrative work independently with limited supervision and recognize when senior technical or management direction is required.
- Strong analytical, documentation, organization, and communication skills, with the ability to manage multiple priorities and support project schedules.
- Ability to coordinate across engineering, IT, infrastructure, contractor, vendor, and remote teams while maintaining clear responsibility boundaries.
Benefits:
- Excellent Benefits (Medical, Dental, Vision & 401K Matching).
- Excellent development programs and advancement opportunities.
- Tuition reimbursement and on-the-job training.
- Paid vacation, sick time, and holidays.
- Committed to quality products and services.
- Great working environment and culture.
- Employee Appreciation Programs and Events.
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