Solutions Engineer
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Job Description
Solutions Engineer supporting K–12 education at D2L by helping clients maximize product value. Partnering with educators to deliver tailored solutions and presentations.
Responsibilities:
- Become a hands-on expert in the Brightspace platform.
- Support the sales process by becoming an expert in D2L products and services, including functionality, usage, architecture, and deployment.
- Prepare and present persuasive and expertly tailored product demonstrations before a wide variety of audiences and under challenging circumstances.
- Build compelling, value-oriented presentations while partnering with your sales team to prep for such presentations.
- Conduct needs analysis sessions with prospects to understand their infrastructure, needs and potential customizations they may require.
- Provide feedback to product management teams regarding use cases and trends in the field.
- Create technical documentation and materials as required for your prospects.
- Be the conduit through which internal SMEs are contacted and engaged into sales opportunities.
- Attend sales presentations, meetings, and conferences as required (travel 25-50%).
- Engaging in proposal writing - review client requirements, identify optimal product mix, address gaps and assessing competitive alignment, and culminating in the creation of clear, concise responses.
Requirements:
- 3+ years of experience using ed tech in a K-12 setting (e.g. educator or LMS administrator)
- Knowledge and experience with learning management systems and other educational technology; previous experience with Brightspace would be a strong asset
- Excellent presentation skills and comfort with presenting complex education and technology concepts to a variety of stakeholders.
- Demonstrated ability to understand complex business challenges and apply creativity and problem-solving to meet client needs.
- Be highly engaging in person and virtually.
- Must have excellent writing and comprehension skills.
- Be able to work remotely in a professional manner.
- Attend sales presentations, meetings, and conferences as required (travel 25-50%), and be willing to work various hours across North America from PST to EST.
- Experience meeting multiple objectives in an entrepreneurial environment with minimal supervision.
Benefits:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
- 2 Paid Days off for Catch the Wave related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.
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