Specialist, Insurance – P&C Claims
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Job Description
P&C claims specialist managing active claims, contractors, and estimate reviews. Supporting insurers and adjusters for Genpact’s AI and business transformation services.
Responsibilities:
- Manage a portfolio of active claims and contractors assigned to those claims
- Monitor assignment aging, statuses, and work product
- Follow up daily on open items and communications
- Perform quality estimate reviews of contractor estimates according to client guidelines
- Communicate with contractors regarding clarifications and required changes
- Interact with client adjusters and insureds to provide process and technical support
- Record journal or diary notes relating to claim results
- Use tracking systems to manage activity
- Assist with periodic special projects
- Interact with the Claim Manager regarding activity, questions, training, and position needs
- Provide input regarding contractor performance
Requirements:
- Bachelor’s degree in Actuarial Science, Economics, Finance, Risk Management and Insurance, or Master’s degree in Statistics
- English language proficiency at Advanced - C1 level
- Required skills: Claims Management, Insurance, Property & Casualty Insurance, Quality Assurance (QA), Regulatory Affair Management, Reinsurance
- Listed certifications: Associate in Claims (AIC), Certified Fraud Examiner (CFE), Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU)
Benefits:
- Hands-on experience, mentorship, and world-class learning opportunities
- AI-powered transformation and innovation-focused work
- Values-driven culture founded on integrity and inclusion
- Equal opportunity employment
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