Specialty Pharmacy Technician, CPhT/ExCPT
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Job Description
Remote Specialty Pharmacy Technician enrolling patients, managing prescriptions, and supporting prior authorizations for Lumicera specialty pharmacy. Handling patient and provider calls while maintaining accurate pharmacy records.
Responsibilities:
- Place phone calls to new and existing Specialty Pharmacy patients
- Enroll patients into specialty services, including patient care management, copay assistance programs, and billing information
- Answer inbound calls from patients, prescribers, and other healthcare professionals
- Contact doctors to obtain necessary information
- Manage assigned workflow queues
- Accurately and thoroughly document information and set up prescription orders
- Enroll new Specialty Pharmacy patients and ensure patient records contain demographics, allergies, medication history, comorbidities, and payer information
- Translate prescription and other dispensing information into pharmacy dispensing software
- Obtain information and assist providers and insurance companies in triaging prior authorizations
- Assist other facility areas with pharmacy technician duties as needed
- Comply with applicable federal and state laws and ethical standards
- Perform other duties as assigned
Requirements:
- High school diploma or GED
- Some college preferred
- National CPhT and/or registration/licensure required per employee’s residing state’s requirements
- Minimum two years pharmacy support experience or healthcare environment experience preferred
- Ability to work scheduled hours; shifts may vary based on department needs
- Hours of operation are 8am to 7pm Monday thru Thursday and 8am to 6pm on Friday
- Participate in, adhere to, and support compliance program objectives
- Ability to consistently interact cooperatively and respectfully with other employees
Benefits:
- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
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