Staff Endpoint Lifecycle Operations Engineer
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Job Description
Staff Endpoint Lifecycle Operations Engineer responsible for design, build, and implementation of macOS end-user devices. Collaborating with stakeholders to deliver a quality endpoint experience for 60,000+ employees.
Responsibilities:
- Configure and manage Mac firmware/security settings across supported Apple hardware
- Create, maintain, and optimize standard macOS baselines and configuration profiles
- Ensure hardware and macOS version compatibility across supported Mac models and Apple silicon/Intel platforms
- Plan and execute validation for new macOS releases, point updates, Rapid Security Responses, and security patches
- Perform compatibility testing and document known issues, provide mitigations/workarounds
- Package, notarize, and validate Mac applications for enterprise deployment
- Collaborate with stakeholders to define packaging standards, code-signing requirements, and phased deployment schedules
- Monitor patch compliance, investigate failures, and remediate at scale
- Serve as an escalation point for complex macOS endpoint incidents
- Create and maintain technical documentation, standard operating procedures, and knowledge base articles specific to macOS
- Identify automation opportunities to streamline build, deployment, and patching
- Maintain strong relationships with internal teams and external vendors to ensure effective, high-quality deployments
- Collaborate with Cyber and Security to develop and enforce robust macOS policies in regulated environments
- Identify, maintain, and optimize the Mac endpoint service catalog
Requirements:
- Bachelor’s degree from an accredited university or college with a minimum of 4 years of professional experience OR Associate’s degree with a minimum of 7 years OR High School Diploma with a minimum of 9 years
- Minimum 2 years hands-on experience operating in regulated or restricted environments (e.g., GCC High-adjacent requirements) for endpoint devices, including macOS, with policy build and management tooling
- Strong understanding of CMMC-aligned compliance structures and the ability to build/deploy appropriate macOS policies and controls
- Minimum 3 years experience deploying enterprise endpoint management features at global scale (e.g., MDM policy orchestration, compliance, reporting)
- Practical hands-on experience integrating zero trust and security tooling (e.g., secure web gateways, identity, EDR) with macOS endpoints
- Minimum 2 years hands-on experience managing macOS and mobile devices via enterprise MDM
- Experience maintaining endpoint catalog attributes and device compliance/reporting in regulated environments
- Minimum 3 years professional experience in asset and catalog management
- Excellent understanding of end-user device technologies and operating systems (macOS, iOS, Windows, Android), and enterprise applications
- Experience with device management, configuration, and deployment in an enterprise environment
- Legal authorization to work in the U.S. is required.
Benefits:
- Healthcare benefits include medical, dental, vision, and prescription drug coverage
- Access to a Health Coach from GE Aerospace
- Employee Assistance Program provides 24/7 confidential assessment, counseling and referral services
- Retirement benefits include GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions
- Access to Fidelity resources and planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability insurance
- Life insurance
- Paid time-off for vacation or illness
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