Staff Product Designer

Posted 114ds ago

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Job Description

Lead design of critical revenue-driving experiences at Aurora Solar. Collaborate with Sales, Product, and Engineering teams to enhance installer and homeowner experiences.

Responsibilities:

  • Own end-to-end design leadership for Sales Mode experiences, spanning project creation, financing options, proposal personalization, and contract signing
  • Set a multi-quarter experience vision and strategy for Sales Mode, translating business goals and customer needs into clear design direction and roadmaps
  • Lead discovery to identify the highest-leverage problems using customer interviews, workflow analysis, and data to prioritize
  • Design and iterate on flows that balance the needs of installers, financiers, and homeowners, including complex edge cases, compliance constraints, and approval flows
  • Partner deeply with Product and Engineering to scope work into milestones, align tradeoffs, and ensure high-quality implementation
  • Raise the bar on craft and consistency by contributing patterns to the design system and improving shared interaction models across Aurora
  • Influence cross-team alignment by facilitating reviews, articulating rationale, and mentoring other designers through critique and collaboration

Requirements:

  • 8+ years of product design experience, with demonstrated leadership on complex, cross-functional initiatives
  • Demonstrated ability to simplify multi-step workflows, and build intuitive experiences that serve multiple personas
  • Deep customer empathy, with experience designing for real-world B2B constraints while maintaining a strong end-user experience
  • Data fluency, with the ability to pair quantitative signals with qualitative insight to guide decisions and measure impact
  • Excellent product thinking and judgment with the ability to make smart tradeoffs, align teams through ambiguity, and maintain velocity without sacrificing quality
  • A high bar for craft across interaction design, information architecture, and visual design, paired with clear storytelling and communication in a remote environment
  • Collaborative leadership skills, with the ability to influence across Product, Engineering, and Sales

Benefits:

  • Flexible PTO - Take the time when you need it
  • Parental Leave - 16 weeks with 100% base salary + gradual return to work
  • WFH Stipend - An initial $675 CAD (Non-engineers) or $1000 CAD (Engineering roles)
  • Coworking Stipend - $400 CAD / month if you prefer to be at a coworking facility near you
  • Energize Fridays - Company-wide days to log off and recharge
  • Connectivity Stipend - Up to $125 CAD / month towards internet or phone
  • Learning & Development - $970 CAD / annually to use towards professional development (You have to complete 90 days of employment to receive this stipend)
  • Medical, Dental, and Vision - Aurora will cover 100% of premiums for employee-only and dependent coverage of our supplemental medical, dental, and vision plans