Surveillance Investigator I – Entry Level
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Job Description
Field surveillance investigator documenting subjects through video and reports. Supporting Command Investigations’ nationwide insurance defense investigation services across the New Haven area.
Responsibilities:
- Conduct field surveillance investigations by observing, tracking, and documenting subjects’ activities
- Capture detailed video evidence and prepare comprehensive reports for client review
- Conduct surveillance by monitoring, tracking, and recording subjects during daily activities
- Perform vehicular and on-foot surveillance while maintaining cover and discretion
- Develop and execute pre-surveillance planning tailored to each location and case
- Record investigative findings through video and detailed written reports
- Capture subjects in public spaces, events, and workplaces
- Submit reports and video evidence within required timeframes
- Communicate with team leaders regarding positions, observations, and tactical strategy
- Utilize digital surveillance equipment, web-based technology, and investigative software
- Maintain confidentiality and professionalism while representing Command Investigations
- Uphold safety standards and legal and ethical requirements during surveillance operations
- Work on the road with potential overnight stays
- Work variable schedules, including weekends, holidays, overtime, and early morning starts
Requirements:
- 0-1 years of experience required
- Must be 21 years of age or older
- Valid driver’s license with clean DMV record
- High school diploma or equivalent required
- College degree preferred
- Computer skills including the ability to upload video and still images from a camera into an electronic system
- Must carry personal auto insurance with liability limits of 100k/300k/100k
- Proficient reading skills and ability to follow directions required
- Ability to work independently and demonstrate strong interpersonal, organizational, and multi-tasking skills
- Flexibility and effective time management required
- Ability to work holidays, weekends, and overtime required
- Regular, predictable, and full attendance required
- Willingness to travel and work schedules starting as early as 3:00 AM
- Reliable vehicle with legal dark tint
- Smartphone
- Laptop with Microsoft Word
- Digital camcorder with date/time stamp and upload capability
- Covert camera of choice
- Tripod/monopod
- SD cards if applicable
- Ability to lift up to and including 25 lbs/11.34 kg on occasion
- Ability to sit, stand, and/or walk for long periods
- Required vision abilities include close, distance, peripheral, and depth perception, plus ability to adjust focus
- Ability to hear, understand, and distinguish speech and surrounding sounds
- Completion of employment application and other pre-employment tasks as required
Benefits:
- Accrued Paid Time Off
- Medical, Dental, Vision, and Life Insurance
- 401(k) Plan
- Employee Referral Program
- Paid Travel Time
- Daily Vehicle Allowance
- Reimbursement for case related expenses
- Overnight Pay
- Monthly Hot Shot bonus
- Monthly Tiered bonus program based on performance
- Growth opportunities within a nationally recognized organization
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