Surveillance Investigator I – Entry Level
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Job Description
Surveillance investigator conducting video-based field investigations for a national insurance-defense investigations firm. Tracking subjects, documenting evidence, and preparing client reports.
Responsibilities:
- Conduct field surveillance investigations by observing, tracking, and documenting subjects’ activities
- Capture detailed video evidence
- Prepare comprehensive reports for client review
- Monitor, track, and record subjects during daily activities
- Perform vehicular and on-foot surveillance while maintaining cover and discretion
- Develop and execute pre-surveillance planning tailored to each location and case
- Record investigative findings through video and detailed written reports
- Capture subjects in public spaces, events, and workplaces
- Submit reports and video evidence within required timeframes
- Communicate with team leaders regarding positions, observations, and tactical strategy
- Use digital surveillance equipment, web-based technology, and investigative software
- Maintain confidentiality and professionalism while representing Command Investigations
- Uphold safety standards and legal and ethical requirements during surveillance operations
Requirements:
- Prior investigative experience is an advantage
- Reliable vehicle with legal dark tint
- Smartphone
- Laptop with Microsoft Word
- Digital camcorder with date/time stamp and upload capability
- Covert camera of choice
- Tripod/monopod
- SD cards if applicable
- Highly observant and detail-oriented
- Strong sense of integrity, independence, and reliability
- Excellent judgment and situational awareness
- Ability to adapt to changing environments and case demands
- Ability to work autonomously
- Strong written and verbal communication skills
- Professional demeanor and commitment to discretion and client confidentiality
- 0-1 years of experience required
- Must be 21 years of age or older
- Valid driver’s license with clean DMV record
- High school diploma or equivalent required
- College degree preferred
- Computer skills, including ability to upload video and still images into an electronic system
- Personal auto insurance with liability limits of 100k/300k/100k
- Proficient reading skills and ability to follow directions
- Ability to work independently and demonstrate customer service, interpersonal, organizational, and multitasking skills
- Flexibility and effective time management
- Ability to work holidays, weekends, and overtime
- Regular, predictable, and full attendance
- Willingness to travel and work schedules starting as early as 3:00 AM
- Must complete employment application and other pre-employment tasks
- Ability to lift up to 25 lbs/11.34 kg occasionally
- Ability to sit, stand, and/or walk for long periods
- Ability to use a traditional keyboard and enter text or data
- Close, distance, peripheral, and depth vision, and ability to adjust focus
- Ability to hear, understand, and distinguish speech and surrounding sounds
Benefits:
- Accrued Paid Time Off
- Medical, Dental, Vision, and Life Insurance
- 401(k) Plan
- Employee Referral Program
- Paid Travel Time
- Daily Vehicle Allowance
- Reimbursement for case related expenses
- Overnight Pay
- Monthly Hot Shot bonus
- Monthly Tiered bonus program based on performance
- Growth opportunities within a nationally recognized organization
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