Global Investigator – APAC
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Job Description
Global Investigator triaging crypto complaints and tracing illicit funds for TRM Labs, an AI-powered intelligence company fighting crime. Routing cases toward freezes, takedowns, and recoveries.
Responsibilities:
- Process inbound complaint data
- Validate outputs from TRM's AI investigation platform
- Route cases into investigative pipelines leading to frozen scam proceeds and seized assets
- Determine complaint dispositions, including freezes, takedowns, recovery handoffs, legal-process drafts, victim notifications, or closures
- Validate and route hundreds of complaint dispositions per week
- Identify false positives, merged syndicates, and misclassified scam patterns
- Enrich complaint selectors using more than forty commercial data-source integrations
- Trace funds through consolidation wallets to regulated exchanges or other actionable endpoints
- Maintain clean shift handoffs for continuous around-the-clock operations
- Provide EMEA-hours coverage while colleagues in other regions are offline
- Coordinate with global teammates on time-sensitive handoffs
- Respond to complaint surges and live takedown events
- Continuously learn new patterns in crypto-enabled crime
Requirements:
- 4 or more years of investigative or analytical experience in the public or private sector
- Hands-on blockchain analysis experience
- Experience tracing funds across chains and attributing addresses to real-world actors
- Ability to distinguish an unattributed service from a privately controlled (unhosted) wallet
- Experience building or contributing to cases leading to a freeze, seizure, arrest, or takedown
- Strong AI fluency and daily use of AI tools
- Ability to operate in a fast-paced, fluid environment with shifting priorities
- Strong written and verbal communication
- Willingness and ability to participate in a weekly on-call rotation with occasional weekend coverage
- Ability to work non-US hours with limited supervision
- Legal authorization to work in the applicant's current country of employment
- Experience working in a fully remote environment is requested in the application form
- Professional cryptocurrency experience and blockchain analytics tools are requested in the application form
Benefits:
- Competitive benefits, wellness programs, and time away from work, varying by country and local employment requirements
- Distributed-first work environment
- Professional growth and learning opportunities
- Global team collaboration
- Flexible scheduling in local time zone
- Paid on-call rotation compensation not specified
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