SVP, Client Strategy
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Job Description
Senior executive driving strategic account growth and consultative sales for KJT Group, a healthcare and life sciences research firm. Leading proposals, client relationships, revenue generation, and responsible AI-enabled business development.
Responsibilities:
- Develop and execute growth strategy for Tier 1 and Tier 2 accounts
- Build senior stakeholder relationships, account plans, long-term roadmaps, new business development, and revenue growth
- Drive consultative selling through proactive outreach, pipeline management, CRM accuracy, proposal strategy, pricing rationale, value messaging, negotiation, and follow-up
- Help clients define business questions, identify unmet needs, and connect KJT’s research, analytics, RWE, and MSC capabilities to business decisions
- Lead proposals and client messaging communicating KJT’s value, recommended approach, scope, pricing, and expected client impact
- Set standards for responsible AI-enabled business development using approved tools for proposal development, account and prospect intelligence, value messaging, storytelling, pipeline discipline, and follow-up
- Act as strategic lead on select high-impact projects, aligning recommendations and deliverables with client business needs, insight quality, and KJT value
- Partner with appropriate teams to ensure strategic alignment, strong handoffs, and shared client outcomes
- Maintain deep healthcare, pharma, biotech, market research, therapeutic, and business context
- Develop AI proficiency through daily commercial work, feedback, approved tool use, and continual skill development
- Model self-leadership, ownership, executive presence, collaboration, adaptability, sound judgment, continuous learning, and commitment to KJT’s values and Collective Win
- Comply with KJT Group Information Security Policy and related information-security policies and processes
Requirements:
- Bachelor’s degree or higher
- 10–15+ years of experience in healthcare, pharma, biotech, life sciences, consulting, strategic account leadership, or consultative selling
- Track record of generating multimillion-dollar revenue, managing complex accounts, developing senior client relationships, and closing new business
- Ability to translate business challenges into research and insights solutions
- Strong executive presence, emotional intelligence, humility, collaboration, and comfort with ambiguity
- Expert proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
- Experience with CMR tools, such as Salesforce or similar platforms
- Experience with approved proposal-writing, market-intelligence, social-selling, and AI-enabled commercial tools
- Deep understanding of healthcare, pharma, biotech, market research, RWE, MSC, therapeutic areas, client business needs, and emerging industry trends
- Ability to grow Tier 1 and Tier 2 accounts through senior relationships, proactive account strategy, and new business development
- Ability to translate client business challenges into strategic research, analytics, RWE, and MSC solutions
- Strong commercial discipline, including pipeline management, CRM accuracy, proposal strategy, value messaging, pricing rationale, negotiation, follow-up, and account activation
- Ability to use approved AI-enabled selling workflows responsibly while protecting confidentiality and following company AI governance requirements
- Ability to influence without direct authority, align internal teams, and motivate shared ownership of client outcomes
- Preferred: experience in both pharma and biotech environments
- Preferred: background in market research, RWE, MSC, or related evidence-generation services
- Preferred: demonstrated success influencing cross-functional teams without direct authority
Benefits:
- Fully remote work arrangement
- Up to 10–15% travel, including in-person meetings for Tier 1 accounts and occasional conferences
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