SVP, Commercial Lines
Posted 6ds ago
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Job Description
SVP leading commercial insurance brokerage growth, profitability, carrier strategy, operations, and acquisitions. Building high-performing teams and scaling Commercial Lines across Houston.
Responsibilities:
- Own revenue growth, profitability, retention, and operational performance across the Commercial Lines portfolio
- Develop and execute strategies to accelerate new business production, cross-sell penetration, and organic growth
- Lead HUB Leaders, producers, and sales leadership teams to drive accountability and consistent production results
- Strengthen carrier partnerships, manage market access, and ensure competitive placement strategies across major commercial segments
- Standardize processes, KPIs, reporting, and service delivery models to improve efficiency and client outcomes
- Recruit, develop, and retain commercial leaders, producers, and service professionals
- Evaluate, integrate, and optimize acquired agencies and commercial books of business
- Help shape company strategy, market expansion, and long-term growth initiatives as a senior leadership team member
- Ensure exceptional commercial client service while maintaining retention and account profitability
- Champion tools, systems, and data-driven decision-making to improve producer effectiveness and operational scale
- Meet or exceed Commercial Lines revenue and EBITDA targets
- Increase organic growth and producer productivity
- Improve retention across key commercial client segments
- Implement standardized operating metrics, reporting, and accountability processes
- Execute integration and optimization plans for acquired commercial operations
- Strengthen the leadership bench and succession planning
- Enhance collaboration between Commercial Lines, Personal Lines, Benefits, and Corporate functions
Requirements:
- 15+ years of progressive leadership experience within commercial insurance brokerage or agency operations
- Demonstrated success managing large-scale business units with responsibility for growth, profitability, and operational performance
- Experience leading multi-location teams, including producers, sales leaders, service teams, and operational staff
- Deep knowledge of middle market, large commercial, specialty, and risk management solutions
- Ability to build executive-level carrier partnerships and negotiate market opportunities
- History of driving significant organic growth through producer recruitment, development, and accountability
- Experience integrating acquired agencies and aligning systems, processes, and cultures
- Strong communication and leadership skills with the ability to influence at all organizational levels
- Active Property & Casualty license required
- Experience leading a regional or national commercial insurance platform
- Private equity-backed brokerage experience
- Multi-state insurance operations leadership experience
- Experience implementing performance scorecards and producer accountability frameworks
- Advanced understanding of agency management systems, analytics, and commercial service models
- Comfort with an agency management system and service-metrics reporting
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