System Administrator II
Posted 2ds ago
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Job Description
Systems Administrator II managing Windows, Azure, IIS, Kubernetes, and production operations. Supporting TrueCommerce’s integrated global supply chain visibility and management platform.
Responsibilities:
- Administer Windows Server environments across production, staging, and development, including patching, configuration, and lifecycle management
- Administer IIS and application server configurations, including app pools, site bindings, logging, and performance settings
- Support Kubernetes-hosted workloads, including pod-level troubleshooting, deployment support, and monitoring cluster health alongside the DevOps team
- Monitor system health, respond to alerts, and participate in the team on-call rotation
- Perform routine maintenance including backups, patch cycles, certificate renewals, storage management, and capacity checks
- Support Active Directory administration, including user and group management, GPO, and DNS
- Perform day-to-day Azure administration for the tc.net environment, including VM management, storage, monitoring, and access control
- Triage and resolve Azure alerts and incidents
- Maintain and improve Azure monitoring dashboards and alerting configurations
- Document Azure resources, runbooks, and operational procedures
- Participate in incident response, diagnosing and remediating systems-layer issues
- Follow and improve change management procedures, including pre-change testing and rollback planning
- Write and maintain runbooks and SOPs
- Contribute to post-incident reviews, identifying root causes and recommending preventive measures
- Serve as the infrastructure-side partner in the production release process
- Own environment readiness for production deployments, validating configurations, infrastructure health, and rollback paths
- Participate in release coordination, deployment timing, environment sequencing, and risk assessment
- Work with QA and engineering on environment design and scaling decisions
- Participate in deployment post-mortems and improve the release process
- Identify repetitive manual tasks and implement automation
- Support infrastructure-as-code efforts
- Collaborate with DevOps on modernization and containerization infrastructure changes
Requirements:
- 5+ years of hands-on experience as a systems administrator or infrastructure engineer
- Bachelor’s degree or equivalent experience
- Must be willing to work rotating on-call, shared across the systems pillar
- Windows Server administration, including installation, configuration, patching, and troubleshooting
- Hands-on Azure experience, including VM management, Azure Monitor, storage, and RBAC
- Hands-on Kubernetes experience, including kubectl, workload management, and cluster observability
- Active Directory fundamentals: user and group management, GPO, DNS, and basic domain operations
- Experience administering IIS or comparable application server platforms, including configuration, troubleshooting, and performance management
- Familiarity with backup and recovery procedures and tools
- Experience supporting production deployments, including pre-deployment environment validation and rollback readiness
- Ability to read logs, trace issues across systems, and communicate findings clearly
- Organized and documentation-oriented, comfortable writing and maintaining runbooks and SOPs
- PowerShell or other scripting experience for automation and administration tasks
- Experience working in an ITSM or ticketing environment such as ServiceNow, Jira, or similar
- Microsoft certifications such as AZ-900, AZ-104, or Windows Server equivalent
- Familiarity with EDI, supply chain platforms, or integration middleware
Benefits:
- Remote first and casual work environment
- 401k with 3.5% company match and vested after 2 years
- 20 PTO days
- 1 birthday day off
- 3 summer days
- 1 Volunteer day
- 10 company holidays
- Medical, dental, vision and other life/health insurance plans
- Paid parental leave
- Wellness reimbursement program
















