Systems Administrator
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Job Description
Systems Administrator responsible for operational integrity of the Client group’s system infrastructure. Providing level 2 and 3 support to users and participating in incident management and systems management.
Responsibilities:
- Provide level 2 and 3 expertise support to users, in collaboration with the Service Desk team (level 1) and application managers (level 2 and 3).
- Ensure all incidents and requests are properly documented and tracked using the Service Desk reporting tool.
- Participate in the Out of Hours support rota for IT Emergencies and System alerts.
- To be responsible for the quality and integrity of systems and data within the deadlines set by the business constraints in accordance with the security rules in force in the Company.
- To participate in the animation and definition of the system resources required by the applications, the consumption of system resources and plan their development in collaboration with suppliers and editors.
- Manage the handling of incidents identified by the various internal players and participate in the investigation of incidents and intervention in the event of an emergency and/or crisis.
Requirements:
- Minimum of 3 years of university level education
- At least 3 years of relevant experience required
- Computer and Server administration education, network
- Autonomous, organized, methodical, rigorous, analytical and good interpersonal skills.
- Good command of written and spoken English language.
- Valid Passport / International Travel documents.
- Ability to travel between business locations in the UK and France.
- Desirable: Good command of written and spoken French language.
- Cyber security knowledge.
- Full driving license.
Benefits:
- Good command of written and spoken English language
- Valid Passport / International Travel documents
- Ability to travel between business locations in the UK and France
- Good command of written and spoken French language
- Cyber security knowledge
- Full driving license
- Proficient in managing various operating systems: Windows 11, Windows 2016/2022 and Linux RedHat
- Proven experience in Microsoft Exchange and Microsoft 365 platform
- Experience with VMware and Citrix Virtual Agents and Desktop
- Experience with cloud technologies (GCP, AWS or Azure)
- Knowledge of the following Infrastructure and tools: SAN (Storage Area Networks), server hardware, PowerShell and Linux shell scripting
- Knowledge of database technologies such as SQL, MySQL, Sybase
- Experience with system monitoring and supervision tools such as Centreon Nagios
- Experience with data backup and disaster recovery solutions, ideally Veeam.
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