Salesforce Systems Administrator
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Job Description
Salesforce.com System Administrator for Vestis managing platform customization and technical support. Collaborating with sales teams to ensure effective use of SFDC and improving system functionalities.
Responsibilities:
- Responsible for Level I and II type support calls
- Responsible for working with Salesforce.com Premier Support
- Perform overall setup, configuration, and maintenance of Salesforce.com
- Provide support to our National Account Sales and Service Teams with all related Salesforce.com issues or requests
- Ensure Salesforce.com Sales Policies & Procedures are enforced & maintained
- Instrumental in our Salesforce.com Change Management Process
- Will work closely with the IT department to determine IT project requirements
- Will work with frontline leadership teams to identify enhancements & new SFDC functionality
- Work with our Sales Reporting Team and AUS Sales & Operations Leadership to create, design, test and publish new and/or enhanced Sales Reports and Dashboards
- Update and maintain custom tools built for Vestis that are integrated into our application.
- Work closely with software developers (Apex, LWC, & Visualforce) to ensure the custom applications are both current & accurate
- Work with AppExchange partners where 3rd party solutions are appropriate
- Supporting the goals of the company’s technological alignment efforts
- Seek out and implement continuous process improvement opportunities
- Support internal communications related to business improvements and processes
- Build and sustain working relationships with all Vestis functional areas
- Report on statuses when requested
- Submit all time and expense reporting procedures accurately and timely
- Maintain good standing and completion on all compliance related matters
Requirements:
- Minimum 2 years of Systems Administration experience with Salesforce.com, Siebel, Oracle, MS Dynamics, or a comparable SFA/CRM application.
- 3-5 years of experience within a large sales organization with many sales channels.
- Experience with DemandTools, Conga, and ZoomInfo preferred.
- Experience with the use of Project Management methodologies and tools.
- Bachelor degree preferred but not required.
- Be legally able to work in the United States: U.S. Citizen or Legal Resident.
- com Certification (Administrator or App Builder, for example) preferred.
Benefits:
- medical
- dental
- vision
- short and long term disability
- basic life insurance
- paid parental leave
- 401k plan
- 80 hours of vacation
- 16 hours of floating holidays
- paid sick time
- 9 paid holidays throughout the calendar year
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