Systems Administrator
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Job Description
Systems Administrator managing enterprise systems for government clients at 9th Way Insignia. Involved in cloud modernization, cybersecurity, and incident management.
Responsibilities:
- Administer, monitor, and maintain enterprise systems and environments (Windows, Linux, RHEL, VMware, Azure/AWS).
- Support provisioning, configuration, and patching of servers and virtual machines.
- Implement and enforce system security controls in compliance with VA directives and federal standards (FedRAMP, FISMA, IRS 1075, HIPAA).
- Monitor system health, performance, and capacity using tools such as Splunk, Azure Monitor, and custom dashboards.
- Troubleshoot and resolve incidents, outages, and system degradation.
- Manage user accounts, authentication, and access controls (Active Directory, MFA, RBAC).
- Perform regular backups, restore operations, and assist with disaster recovery testing.
- Maintain system documentation, runbooks, and operational procedures.
- Collaborate with engineering, security, and product teams to support modernization, migration, and integration efforts.
- Support change management, patching, and vulnerability remediation processes.
- Provide Tier 1/2 escalation and after-hours support for critical incidents as needed.
Requirements:
- Bachelor’s degree in computer science, information technology, or related technical discipline.
- 4 years of relevant system administration experience; 8 additional years may be substituted for education.
- Experience with enterprise operating systems (Windows, Linux, RHEL), virtualization (VMware), and cloud platforms (Azure, AWS, VAEC).
- Understanding of security frameworks, compliance requirements, and access management.
- Familiarity with monitoring and observability tools (Splunk, Azure Monitor).
- Strong troubleshooting, documentation, and communication skills.
- Ability to work collaboratively in cross-functional teams and support after-hours escalation.
Benefits:
- Medical
- Dental
- Vision
- Voluntary Life Insurance
- 401(k)
- Basic Life A&D
- STD
- LTD
- PTO
- Telehealth
- paid holidays
- FSA
- HSA
- Employee Assistance Program (EAP)
- Traveling Assistance
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