Tech Customer Expert, Trilingual English B1, French B2
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Job Description
Trilingual Tech Customer Expert supporting Teleperformance customers remotely across Colombia. Handling inquiries, guidance, and technical solutions in English and French.
Responsibilities:
- Support customers remotely
- Respond to customer inquiries
- Provide clear and friendly guidance
- Deliver effective solutions across different service scenarios
- Understand customer needs
- Handle information responsibly
- Ensure a smooth, positive customer experience in every interaction
Requirements:
- Bachillerato / Educación Media
- Trilingual English B1 and French B2
- Advanced English and French proficiency
- Customer-focused professional who genuinely enjoys helping others
- Ability to respond to customer inquiries, provide clear guidance, and deliver effective solutions
- Ability to handle information responsibly
- No professional experience required
Benefits:
- Work schedules of 42 hours per week, designed to support work-life balance
- Performance-based bonuses
- Indefinite-term contract for long-term stability
- Access to the exclusive Gaming Arena
- Employee fund benefits that support financial wellbeing
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