Tech Manager I – GenAI Platform
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Job Description
Tech Manager I leading the GenAI Platform team at Grupo Boticário, empowering agents through technology and software development.
Responsibilities:
- Manage the people on the software development team with the goal of coaching and developing our employees (individual development plans), conducting 1:1 sessions, establishing action plans and providing frequent feedback;
- Guide team members in adopting agile practices, facilitating ceremonies that are part of the squad’s methodology, such as planning sessions, backlog refinement, retrospectives, etc.;
- Remove impediments for the team;
- Foster an environment of respect and trust together with team members, adapting your leadership style to different situations;
- Navigate the organization to identify opportunities and key roles necessary for the team’s success;
- Coordinate initiatives that require one or more teams for the product to succeed;
- Conduct sessions with all types of stakeholders to present recent results, gather feedback/insights and align on the product roadmap;
- Ability to present complex technical information clearly and concisely to all types of stakeholders;
- Build the squad’s vision and mission together with team members;
- Regularly monitor product metrics, business metrics and technical indicators, critiquing, improving and communicating objectives and the status of team initiatives;
- Participate in product discovery processes, problem mapping and incident resolution;
- Contribute to defining product/squad objectives and key metrics, regularly presenting these results to stakeholders (OKRs);
- Establish a software delivery process and maintain a steady, healthy pace;
- Manage competing needs/priorities, taking responsibility and risks in a fast-paced and constantly changing environment;
Requirements:
- Previous experience leading software development teams for digital products;
- Strong technical background (former developer or architect) with the ability to discuss software architecture, integrations and engineering best practices;
- Knowledge of AI frameworks (e.g., LangChain) and an understanding of how language models operate (for technical management, not necessarily hands-on);
- Experience in process, product or service improvement initiatives;
- Knowledge of facilitation and problem-solving techniques;
- Experience working with agile teams (Scrum, Kanban, etc.);
- Experience leading teams through technology and/or process modernization or migration.
Benefits:
- Here, your Health is a priority
- . Medical and dental plan
- . Medication assistance
- . Health allowance for family members
- . Free psychotherapy sessions
- . Telemedicine and second medical opinion
- . Free flu vaccination
- . Health care programs
- For your Nutrition
- . Meal voucher or local restaurant voucher (depending on work model)
- . Food allowance
- . Year-end food allowance
- Ensuring Well-being and Quality of Life in all aspects
- . Gym and fitness studio memberships
- . Home office allowance (hybrid and remote work models)
- . Pet health plan
- . Birthday day off
- . Up to 40% discount on our products
- . Employee membership benefits (partner discounts and agreements, multi-brand store, TotalPass gym access, courses and more!)
- . Travel and accommodation program
- For Family, our most precious asset
- . Childcare assistance
- . Child nutrition support
- . Babysitting assistance
- . School supplies allowance
- . Legal, psychological and social counseling
- . Support for non-traditional parents
- . Extended parental leave (180 days for mothers and 120 days for fathers)
- Mobility for your on-site commute
- . Transport vouchers and parking (hybrid and onsite models)
- Financial protection and peace of mind
- . Life insurance
- . Bereavement support for loss of parents
- . Private pension plan
- . Payroll loans
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