Technical Product Owner
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Job Description
Technical Product Owner driving healthcare IoT and connected solutions for Siemens Healthineers. Owning roadmaps, integrations, compliance, and delivery across European healthcare operations.
Responsibilities:
- Own the product roadmap and backlog for healthcare IoT and connected device solutions
- Translate customer service workflows and field operations needs into product features and technical requirements
- Align product vision with system architecture in collaboration with Solution Architects
- Define user stories, acceptance criteria, and technical requirements for engineering teams
- Prioritize features based on business value, operational impact, and customer experience
- Drive development of solutions supporting device monitoring, diagnostics, remote support, and service automation
- Collaborate with customer service, support, and field teams to improve issue resolution and service efficiency
- Ensure compliance with HIPAA and HITECH Act in product design
- Participate in Agile ceremonies, including sprint planning, backlog grooming, and retrospectives
- Validate delivered features through UAT, field feedback, and operational metrics
- Drive integration with EHR/EMR systems, service platforms, and IoT ecosystems
- Partner with DevOps teams to ensure smooth releases, monitoring, and continuous improvement
- Track and improve KPIs including uptime, response time, MTTR, and customer satisfaction
Requirements:
- 5–10 years of experience in product ownership, product management, or technical program delivery
- Strong understanding of healthcare customer service operations, including support workflows, ticketing systems, and field service
- Hands-on experience or strong understanding of IoT / connected devices and edge-to-cloud architectures
- Technical background in software development or engineering
- Experience working with APIs, microservices, and distributed systems
- Familiarity with Agile/Scrum methodologies and backlog management tools such as Jira and Azure DevOps
- Understanding of NoSQL data stores, such as Elasticsearch, and data-driven applications
- Ability to translate business needs into technical requirements
- Experience in healthcare environments, hospital systems, medical devices, or digital health platforms
- Familiarity with HL7, FHIR, and DICOM
- Experience with service management platforms such as ServiceNow and Salesforce Health Cloud
- Exposure to DevOps practices, including CI/CD, monitoring, and release management
- Experience with remote device management, telemetry, and diagnostics systems
- Background in AI/analytics use cases, such as predictive maintenance, support automation, and knowledge systems
Benefits:
- Resources and flexibility to foster professional and personal growth
- Diverse and inclusive work environment
- Remote work arrangement
- Opportunity to work on high-impact data initiatives supporting a global healthcare business
- Work with modern cloud technologies
- Collaborative team environment
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