Technical Project Manager I, Professional Services
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Job Description
Technical Project Manager at Netwrix Corporation managing small to mid-sized client-facing projects. Ensuring timely delivery, maintaining stakeholder communication, and fostering successful project outcomes.
Responsibilities:
- Manage small to mid-sized client-facing projects within defined scope, timeline, and budget.
- Coordinate internal teams and external stakeholders to maintain alignment on project goals and deliverables.
- Track project schedules, dependencies, risks, and issues, escalating concerns appropriately.
- Maintain accurate project documentation, records, and status reports to support transparency and decision-making.
- Communicate project updates, risks, and milestones effectively to customers and internal stakeholders.
- Draft and refine process documentation, workflows, and recommendations for delivery improvement.
- Support risk and issue management activities to ensure smooth project execution.
- Collaborate cross-functionally with technical, delivery, and business teams to drive successful outcomes.
- Contribute to continuous improvement of project management standards and best practices.
Requirements:
- Bachelor’s degree in Business, Information Technology, Engineering, or a related field, or equivalent practical experience.
- Experience in project management, consulting, or client-facing software implementation or professional services roles.
- Working knowledge of project planning, scheduling, and delivery tracking methodologies.
- Demonstrated ability to manage timelines, deliverables, and dependencies with limited supervision.
- Strong stakeholder communication skills and the ability to build effective working relationships with customers and internal teams.
- Experience identifying risks and issues and escalating appropriately to support successful project outcomes.
- Ability to work directly with customers, resource managers, and Engineers to ensure expectations are managed against contract responsibilities.
- Experience with managing projects governed by a statement of work as well as working with professional services back-end administration and reporting.
- Strong services-oriented administration background.
- Able to take a consultative approach and make sure scope and project boundaries are maintained.
- Proficiency with basic project reporting, data tracking, and documentation practices.
- Salesforce.com, Mavenlink/Kantata and Office apps - advanced skill level.
- Beneficial certifications: PMP certification or PRINCE 2 Practitioner or similar Scrum Master or Product Owner Certification Scaled Agile Framework (SAFe) Certification ITIL Foundation
Benefits:
- Competitive Health Benefits
- Continuous Learning and Development Opportunities
- Team-Oriented, Collaborative, and Innovative Work Environment
- Regular Company Town Halls to Keep You Informed
- Opportunities for Career Growth and Advancement
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