Technical Project Manager
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Job Description
Technical Project Manager coordinating technology and operations projects for a healthcare revenue cycle management company. Driving requirements, documentation, stakeholder alignment, QA, and release readiness.
Responsibilities:
- Coordinate day-to-day work across product, operations, technology, QA, IT, and external development partners
- Drive projects from intake through requirements, development, QA, release readiness, and post-release tracking
- Translate business discussions into requirements, action items, owners, timelines, and open questions
- Maintain project plans, Jira tickets, Notion documentation, status trackers, and project artifacts
- Coordinate internal teams and external development partners to ensure work is scoped, prioritized, and progressing
- Maintain meeting notes, action items, decision logs, project trackers, Jira updates, release plans, and stakeholder follow-up materials
- Support creation and maintenance of PRDs and functional specifications with Product Leadership and business stakeholders
- Track dependencies, risks, blockers, and unresolved decisions across active initiatives
- Prepare concise updates for leadership and operational stakeholders
- Ensure QA, UAT, and stakeholder sign-off steps are planned and completed before releases
- Follow up with stakeholders to keep projects moving
- Build repeatable project management processes
- Improve visibility, handoffs, follow-through, documentation, stakeholder awareness, and release coordination within the first 90 days
Requirements:
- 3+ years of project management experience in operations, technology, healthcare, revenue cycle, SaaS, or a related environment
- Strong experience managing cross-functional projects with business, technical, and operational stakeholders
- Comfort working in an agile environment, including sprints, standups, retrospectives, and backlog grooming
- Experience working directly with developers and technical teams; ability to follow technical conversations and turn them into clear action items
- Ability to gather requirements, document decisions, and drive follow-through across multiple workstreams
- Experience using project management tools such as Jira, Asana, Monday.com, ClickUp, or similar
- Strong written communication skills and clear, concise documentation ability
- Highly organized, detail-oriented, and proactive
- Comfortable managing ambiguity and bringing structure to fast-moving environments
- Strong follow-up discipline and ownership mindset
- Minimum 6 hours daily overlap with U.S. Eastern business hours
- Nice to have:
- Experience with Jira and Notion specifically
- Experience working with Salesforce-related projects
- Background in healthcare operations, revenue operations, regulated operations, or complex workflow-driven environments
- Experience coordinating with external development vendors or offshore teams
- Familiarity with QA, UAT, release management, and production support processes
- Comfort in environments where processes are still being built
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Employee assistance plan
- Paid family leave
- Short-term disability insurance
- Life insurance
- 401(k) plan with employer match
- Flexible spending accounts
- Employee discount program
- Employee referral program
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