Technical Services Controls Technician
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Job Description
Technical Services Controls Technician for ThermalWorks, supporting automated control systems. Engaging with international teams to ensure system deployments and technical troubleshooting in Europe.
Responsibilities:
- Provide technical support for software configuration, updates, and troubleshooting related to ThermalWorks control systems.
- Connect to and monitor critical system operations requiring remote support from the U.S.; progressively assume greater ownership of these monitoring activities as proficiency develops.
- Serve as a technical liaison between the U.S.-based automation team and customers, vendors, and project teams across Europe.
- Configure, install, commission, test, troubleshoot, and support ThermalWorks automated control systems.
- Support startup activities, field service visits, and commissioning efforts for customer installations.
- Assist with diagnosing technical issues and coordinating resolutions with internal engineering, automation, and service teams.
- Maintain accurate technical documentation and communicate project status and service findings to internal stakeholders.
Requirements:
- Higher Vocational Training (FP Grado Superior), Associate degree, or equivalent technical qualification in Automation, Industrial Electronics, Electrical Systems, Mechatronics, Industrial Maintenance, or a related technical discipline.
- 3–5 years of experience supporting, installing, commissioning, or troubleshooting industrial automation or control systems.
- Technical training or certifications in PLCs, DDC systems, Siemens TIA Portal, or similar automation platforms are preferred.
- Experience configuring, commissioning, and supporting automated control systems.
- Experience working with networked control environments, including industrial networking and system connectivity.
- Experience supporting commissioning and troubleshooting activities in industrial facilities, commercial buildings, data centers, or similar environments.
Benefits:
- Innovate at Speed: Thrive in a fast-paced, entrepreneurial environment where your ideas actually matter.
- Own Your Work: Enjoy the flexibility and autonomy to execute and do your best work.
- Learn from the Best: Collaborate daily with top-tier, experienced industry experts.
- Elevate Your Craft: Be part of a respectful, continuous-learning culture driven by excellence.
- Make a Real Impact: Join a team of dedicated changemakers building solutions that benefit people and the planet.
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