Technical Solution Consultant – Pre-sales
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Job Description
Technical Solutions Consultant bridging technical solutions with clients at KOMOJU, Japan's leading cross-border payment gateway. Involves pre-sales and technical account management responsibilities.
Responsibilities:
- Collaborate closely with the sales team to understand client needs and tailor solutions accordingly.
- Conduct in-depth product demonstrations and presentations of our products.
- Respond to client inquiries, RFPs, and RFIs, providing technical expertise and addressing any concerns.
- Assist in the creation of compelling proposals, ensuring they align with client requirements.
- Serve as the primary technical point of contact for assigned client accounts, developing and nurturing strong relationships.
- Understand the client's business goals and proactively identify opportunities for enhancing their experience with our solutions.
- Provide technical guidance, support, and troubleshooting assistance, ensuring client success and satisfaction.
- Collaborate with cross-functional teams to address client-specific needs and challenges.
Requirements:
- 5+ years of experience in a Technical Pre-Sales or Sales Engineering role within the technology sector
- Experience in implementation, technical account management, or customer success capacities.
- Strong understanding of technology products, services, and industry best practices.
- Strong Stakeholder Engagement skills, able to collaborate effectively with senior individuals internally and externally.
- Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders.
- Problem-solving mindset and the ability to adapt to dynamic client environments.
- Familiarity with CRM tools and sales enablement platforms.
- Fluent in Japanese & Business level English
Benefits:
- At Degica, we embrace remote work while also offering office space for those who prefer in-person collaboration
- 10 days regular vacation, additional 5 days summer and 5 days winter vacation
- Paid birthday holiday
- Budget for self-learning allowance, to ensure our employees’ skills remain current
- Language training for Japanese/ English
- Company membership of O'Reilly
- Twice a week office lunch
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