Trade Sales & Enablement Manager – LATAM
Posted 21hrs ago
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Job Description
Trade sales enablement manager driving LATAM pipeline execution for Havenly’s AI-powered home brands. Automating CRM, rep enablement, lifecycle campaigns, and cross-functional trade operations.
Responsibilities:
- Own routing logic for inside and outside sales rep books, including prioritization, assignment, reassignment, and firm-linking
- Drive sales teams to work trade pipelines using triggered alerts and account-prioritization views
- Build enablement for DE and retail teams, including training, playbooks, perks, tier fluency, and a central resource hub
- Motivate a large retail team through contests, SPIFFs, and clear targets
- Manage tier-progression mechanics and verify delivery of earned perks and benefits
- Manage promotional and pricing mechanisms supporting cross-brand shopping
- Run the trade special-order request process from intake and approval through delivery
- Feed field learnings back to marketing and sales leadership
- Write, QA, and iterate trade sequences across acquisition, onboarding, and re-engagement
- Test and optimize messaging to improve conversion, repeat, and cross-brand rates
- Handle day-to-day trade CRM and HubSpot administration and data integrity
- Build self-serve dashboards and automated alerts for application health, application-to-order conversion, and tier movement
- Surface leading indicators including primed leads, idle accounts, stalled deals, and tier gaps
- Deliver recommendations on book structure, engagement volume, sales activities, and deal management
- Act as the single point of contact for trade across CX and Supply Chain
- Define escalation steps and expected response times
- Find and unblock stuck orders before delivery friction costs accounts
Requirements:
- 6+ years of hands-on experience in B2B, trade, or wholesale sales operations and enablement
- CRM administration and reporting experience; HubSpot strongly preferred
- Experience building automated outreach sequences and lifecycle campaigns
- Proven experience working remotely with U.S.-based teams
- Strong English communication skills, written and verbal
- Ability to work independently in an async environment
- Strong analytical skills, including building funnel reporting and turning findings into a prioritized action plan
- Experience driving a sales team to a number without managing it directly
- Clean, on-brand customer-facing writing and ability to QA others' writing
- Comfort working cross-functionally and owning an escalation process
- Curiosity about AI-assisted tools and eagerness to adopt them
- Bonus: experience with loyalty or membership programs, multi-brand or marketplace retail, or CX and supply chain escalation design
Benefits:
- Training, playbooks, perks and tier fluency enablement
- Earned perks and benefits through trade tier progression
- Contests and SPIFFs
- AI-assisted tools and adoption opportunities
- Remote work arrangement
- Long-term contract engagement














