Transformation Director
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Job Description
Transformation Director implementing healthcare supply chain initiatives and operational excellence. Collaborating with clinical and operational teams to drive measurable client outcomes and sustainable transformation.
Responsibilities:
- Lead implementation and operationalization of transformation initiatives across client engagements and internal programs.
- Manage matrixed engagement teams and client stakeholders to deliver project plans, support adoption, manage commitments, and achieve client objectives.
- Translate transformation strategy into scalable workflows, operating models, governance structures, and standardized delivery approaches.
- Support development and continuous improvement of client-facing offerings, implementation playbooks, delivery tiers, and operational standards.
- Drive client onboarding, readiness assessments, stakeholder alignment, training, and adoption planning.
- Facilitate governance routines including KPI reviews, issue escalation, implementation tracking, and operational cadence management.
- Lead cross-functional problem solving related to supply chain transformation, operational reliability, procedural readiness, and process standardization.
- Manage implementation risks, dependencies, action plans, and transformation milestones across multiple concurrent initiatives.
- Prepare executive-level implementation updates, operational reviews, and transformation recommendations.
- Use AI tools to improve engagement delivery, workflow development, stakeholder communications, analysis, and implementation planning while ensuring outputs are reviewed for accuracy, quality, confidentiality, and business relevance.
Requirements:
- 7 or more years of relevant experience required
- Relevant degree preferred
- Knowledge of healthcare supply chain operations, procedural workflows, inventory management, operational governance, or performance improvement practices
- Experience working with clinical, operational, and executive stakeholders in provider environments
- Strong project management, facilitation, communication, and organizational change capabilities
- Ability to travel regularly and expeditiously throughout the year to meet clients’ needs and timetables.
- Experience with ERP systems, analytics, dashboarding, KPI governance, or operational data environments preferred.
- Experience developing implementation plans, operational workflows, governance routines, KPI tracking, or process standardization approaches.
- Ability to manage multiple priorities and drive execution in fast-paced client environments.
Benefits:
- Comprehensive benefits plan
- Professional development opportunities
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