Trust Accounts Assistant
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Job Description
Trust Accounts Assistant receipting and reconciling Australian property trust payments. Preparing owner disbursements and statements for approval while working remotely from the Philippines.
Responsibilities:
- Receipt incoming rent and other payments into trust ledgers, matched to the correct tenant, property and ledger
- Reconcile daily bank deposits against receipts
- Follow up unidentified or unallocated payments
- Prepare owner disbursements and statements for the trust accountant’s approval
- Process tenant refunds, such as overpayments, for the trust accountant’s approval
- Answer property and strata manager enquiries on ledger balances, receipts and payments
- Support month-end trust reconciliations
- Prepare and submit work within a control structure while the trust accountant approves and releases funds
Requirements:
- At least 2 years in accounts receivable, receipting or trust accounting
- Experience supporting Australian or New Zealand businesses in a finance or accounts role
- Hands-on experience receipting payments and allocating them to individual client, tenant or owner ledgers
- Experience using property management, strata or trust accounting software — not general accounting software alone
- A working understanding of trust accounting: the funds belong to owners and tenants, not the business, and every ledger has to balance
- Accurate allocation of every receipt and disbursement
- Clear written English for daily correspondence with property and strata managers
- Available Monday to Friday, 6:00 AM – 3:00 PM PHT
- Reliable home internet and a dedicated workspace
- Hands-on experience with Re-Leased (nice to have)
- Background in Australian real estate or strata trust accounting (nice to have)
- Experience preparing owner disbursements and statements (nice to have)
- Familiarity with Australian EFT and BPAY payments (nice to have)
- Experience with strata ledgers, or strata software such as StrataMax or Strata Master (nice to have)
Benefits:
- 100% work from home
- Full-time, permanent Philippine employment with Offshore 24/7, supporting an established Australian business
- Monday to Friday, 6:00 AM – 3:00 PM PHT — weekends off
- Complete WFH equipment provided — company laptop and all equipment required for your role
- HMO coverage from Day 1
- 20 days paid leave per year — 15 annual leave + 5 sick leave, accruing from Day 1
- 13th month pay
- Government-mandated benefits
- Annual rate and performance review
- Comprehensive training and ongoing professional development
- Regular staff events and team activities
- Real job security
- Long-term placement with a stable business
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