Underwriting Team Lead
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Job Description
Underwriting Lead managing day-to-day underwriting operations for SSIU. Overseeing inspections and ensuring compliance with underwriting decisions and service standards.
Responsibilities:
- Manage daily underwriting operations for assigned product lines (HO3, HO5, DP3, Ex-Wind, Builder’s Risk, Flood, etc.).
- Serve as the primary point of contact for support staff, fielding underwriting questions, clarifying guidelines, and providing training or escalation support.
- Oversee the Inspections Department, including order tracking, inspection review quality, and coordination between inspectors and underwriters.
- Conduct regular touch-base meetings with underwriting support and inspections teams to align priorities, resolve workflow blockers, and maintain communication loops.
- Review and approve complex submissions, underwriting adjustments, and referrals within established authority.
- Ensure underwriting decisions adhere to SSIU and carrier guidelines while maintaining profitability and service standards.
- Collaborate with the Director of Underwriting to implement new guidelines, forms, and rate updates.
- Provide coaching, mentorship, and performance feedback to underwriters and support staff.
- Track and report on team metrics — turnaround times, accuracy, and productivity.
- Maintain alignment with compliance, audit, and carrier requirements.
- Foster a culture of accountability, teamwork, and proactive problem-solving.
- Perform other duties as assigned.
Requirements:
- 5+ years of P&C underwriting experience (preferred: coastal, HO, or E&S background).
- 2+ years in a supervisory, lead, or mentoring role.
- Strong knowledge of ISO forms, endorsements, and carrier-specific guidelines.
- Proven experience managing competing priorities and supporting cross-functional teams.
- Proficiency with Excel, SharePoint, ALIS, and Power BI preferred.
- Strong communication, decision-making, and leadership skills.
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