User Experience Manager
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Job Description
UX Manager at Cengage Group leading a team of designers to create outstanding digital experiences. Combining design leadership, UX research, and operational excellence for user-centered outcomes.
Responsibilities:
- Manage, coach, and grow a dedicated team of UX designers, fostering clarity, psychological safety, and career development.
- Build and maintain design workflows, standards, and rituals that improve quality, speed, and consistency.
- Lead end-to-end design across key product areas—guiding direction, offering critique, and delivering cohesive, accessible experiences.
- Partner closely with Product, Engineering, and Research to inform strategy and deliver solutions that balance user needs, business goals, and technical constraints.
- Strengthen and govern design systems while embedding accessibility, inclusivity, and modern UX patterns.
- Communicate design decisions and business impact clearly to cross-functional teams and executives.
Requirements:
- 3–5+ years managing UX designers with a track record of developing high-performing teams
- 7–10+ years of UX design experience with strong end-to-end product thinking and portfolio demonstrating interaction design, systems thinking, and leadership
- Experienced in UX research methodologies—both quantitative and qualitative—to drive informed design decisions
- Proficiency in Figma and modern design tools, with experience experimenting with AI-enhanced workflows
- Strong business insight; able to link design decisions to measurable outcomes like revenue, retention, and product performance
- Executive-ready communication: clear, compelling, and confident.
- A builder’s perspective: you create structure, drive clarity, and move teams forward efficiently.
Benefits:
- Discretionary incentive bonus program
- Comprehensive and rewarding Total Rewards package
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