VP of Underwriting – Non-Agency
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Job Description
VP of Underwriting managing the Non-Agency underwriting department at CrossCountry Mortgage. Overseeing underwriting operations and ensuring compliance with service level agreements.
Responsibilities:
- Ability to underwrite conventional and government loans (FHA, VA).
- Maintain and report underwriter bonus.
- Provide guidance and solutions to underwriting team and branches for complex underwriting scenarios and escalations.
- Assist in special projects and training as designated by underwriting management.
- Communicate with branches on escalations and escalated scenarios.
- Perform second level reviews as designated by senior underwriting management.
- Work with underwriting team to maintain standard service level agreements.
- Monitor underwriting pipeline to ensure productivity and adherence to set SLAs.
- Provide mentoring and coaching to underwriting staff as identified or required by senior management.
- Utilize problem solving, judgement, knowledge, and experience to effectively remedy loan level issues.
- Manage department reports.
- Manage a team consisting of approximately five to ten individuals.
- Communicate effectively with operations and sales staff to maintain a high level of customer service via phone and email.
- Perform other related duties as assigned by management.
Requirements:
- Direct Endorsement status from HUD and/or SAR authority from VA, experience with USDA, preferred.
- Understanding of FHA, VA and Conventional loan guidelines, preferred.
- Bachelor’s Degree or equivalent combination of education and experience, preferred.
- 5+ years of Mortgage Underwriting Experience (FHA, VA, USDA, Conventional) with agency guideline knowledge, preferred.
- 3+ years of Underwriting management experience, preferred.
- Working knowledge of ATR/QM requirements.
- Proficient in Microsoft Word, Excel, and Outlook.
- Encompass LOS experience a plus.
- Knowledge of compliance and disclosure requirements.
Benefits:
- medical
- dental
- vision
- 401K
- company-provided short-term disability
- employee assistance program
- wellness program
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