Underwriting Analyst
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Job Description
Perform department support and customer service tasks in a multinational reinsurance company. Collaborate with teams to ensure quality and compliance in underwriting processes.
Responsibilities:
- Performs department support and customer service functions, including project-related tasks, data analysis and compilation, application processing, imaging, research, problem resolution, quality assurance, and customer support.
- Assists Sr Analyst and Manager with department workload and responsibilities.
- Performs daily research and analysis of data discrepancies on underwriting applications and/or post-issue policies.
- Communicates with external/internal parties involved in billing activities, application, and policy administration.
- Handles internal and external client requests and escalates as appropriate.
- Conducts internal audits to ensure departmental quality and compliance.
- Supports and monitors EFAC processes and resolves client transmission errors.
- Participates and leads training and process efficiencies related activities for Support Services Team.
- Assists with updates to the Support Services Manual.
- Collaborates with management team in complex special projects related to ceded business.
Requirements:
- Bachelor’s Degree or equivalent related work experience (minimum 8 years)
- 2-5 years experience in insurance, reinsurance or financial services
- Basic Word, Excel and SQL/Query skills
- Ability to resolve most questions/problems and escalate only the most complex issues to higher levels
- Must be flexible and adaptive to change
- Intermediate oral and written communication and organization skills
- Takes initiative and is accountable
- Competent ability to comprehend and interpret insurance and contract documents
- Ability to multi-task and meet tight deadlines
- Basic goal setting skills
- Intermediate investigative, analytical and problem solving skills
- Ability to share and impart knowledge
- Ability to balance detail with departmental goals/objectives
- Ability to maintain a high level of confidentiality
- Ability to work independently
- Ability to work well within a team environment and participate in department projects.
- Progress towards FMLI or other relevant professional accreditation
- Intermediate Excel and SQL/Query skills
Benefits:
- Annual bonus plan
- Long-term equity incentive plan
- Full range of health benefits
- Retirement benefits
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