Remote Jobs at 5CA
Find your next remote opportunity · 5 Open Positions

5CA is a remote-first CX company working with passionate agents from all around the world.
Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.
Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages.
We work with people from all cultures and backgrounds, and champion diversity and inclusion in all that we do.

Customer Support Agent, German / English
Customer Support Agent bei 5CA, einer globalen Remote-CX-Firma für Gaming- und Tech-Marken. Betreuung von Kund:innen auf Deutsch und Englisch über mehrere Supportkanäle.

Gaming Support Agent
Gaming Support Agent resolving account, technical, purchase, and gameplay issues for 5CA, a remote CX company serving gaming and tech brands. Supporting players from home.

QA Specialist
QA Specialist monitoring customer support interactions for 5CA’s gaming, e-commerce, and tech clients. Improving QA processes, metrics, coaching, and customer experience.

Medior AI Developer
Medior AI Developer building production AI features with C#/.NET and Azure services. Modernizing 5CA’s internal and client-facing customer-experience platforms.

Japanese/English Customer Support Agent
Customer Support Agent serving gaming, e-commerce, and tech clients remotely in Japan. Troubleshooting customer issues through email, chat, social media, and phone in Japanese and English.
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