Academic Program Success Lead, New Initiatives
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Academic Program Success Lead scaling Springboard’s Allied Health and AI education programs. Leading student delivery, partnerships, teams, and operational systems for new initiatives.
Responsibilities:
- Own end-to-end student support and delivery for multiple new initiatives, from strategic course framing through execution
- Identify capability gaps in programs and student journeys, then design, iterate, and operationalize infrastructure
- Translate portfolio-level insights into strategic recommendations, cross-functional prioritization, and roadmaps
- Directly manage and develop a high-performing team through organizational change
- Design learner experience operations and identify process or capability gaps
- Embed AI tools and AI fluency across the team's work
- Support external partnerships and equip Client Success teams with relevant context and perspectives
- Build trust across internal teams and align stakeholders around goals, timelines, accountability, and outcomes
- Deliver outcomes including retention, refunds, engagement, CSAT, NPS, completion, and externship hand-offs
- Grow Springboard's Allied Health and AI program portfolio and create scalable playbooks, processes, and automations
Requirements:
- 7-10 years of professional experience, including end-to-end ownership of meaningful work and some experience in a rapidly evolving startup environment
- Founder mentality, with examples of creating operational capabilities without an existing playbook
- Effective people management skills and ability to develop team members
- Experience recruiting, negotiating with, and managing external partners
- Ability to structure mutually beneficial partnership agreements
- Operational design and systems/workflow thinking
- Good judgment regarding MVP development versus operationalization, especially around compliance, accreditation, and partner relationships
- Extensive use and fluency with AI tools
- Ability to structure ambiguous, complex problems and prioritize effectively
- Cross-functional influence without positional authority
Similar Jobs
Provider Relations Specialist
Provider Relations Specialist supporting Paradigm’s healthcare provider network strategy. Coordinating provider relationships, contracts, vendor partnerships, and data-driven cost-effective care solutions.
Senior VSL Specialist
Senior VSL Specialist owning Meta campaigns, direct-response copy, and funnel performance for a financial-services marketing agency. Managing client strategy, testing, tracking, and retention.
Appraisal Desk Specialist
Appraisal Desk Specialist coordinating appraisal orders, appraisers, and AMCs for Atlantic Coast Mortgage. Reviewing reports and supporting compliant, efficient mortgage processing.
Campaign Specialist
Campaign Specialist managing shopper marketing campaigns using Avery Dennison's shelfAdz® media solution. Coordinating client accounts, timelines, and cross-functional delivery teams remotely.
Enterprise Applications Development Lead
Enterprise Applications Development Lead building and supporting ERP, CRM, SaaS, and data integrations. Helping Praxis, a CNS medicines biopharmaceutical company, scale for commercial launch.
Internal Audit Specialist
Internal audit specialist conducting financial, operational, and compliance audits for aerospace and defense company L3Harris. Strengthening controls through audit reporting, risk analysis, and process automation.
Partnership Management Specialist
Partnership management specialist coordinating Pearson’s education assessment programs. Managing customers, projects, contracts, risks, budgets, and program delivery.
Medical Specialist
AbbVie oncology medical specialist promoting hematology products and engaging healthcare professionals. Gathering market insights, reporting adverse events, and executing compliant medical plans.
Medical Specialist
AbbVie neuroscience medical specialist promoting medicines and medical information to healthcare professionals. Gathering market insights and supporting compliant product communication in Guangzhou.
Medical Specialist
AbbVie medical specialist promoting oncology products in Fuzhou, China. Building academic relationships with healthcare professionals and gathering compliant market and product insights.
Medical Specialist
AbbVie medical specialist promoting oncology products in Tianjin. Building compliant academic relationships with healthcare professionals and gathering market insights.
Medical Inbound Specialist
Medical inbound specialist handling patient and healthcare calls from home. Providing policy support, resolving concerns, documenting interactions, and escalating complex issues.
R.E.M.O.T.O, ATC, Turno AM, Full Time
Asesor de call center remoto resolviendo consultas de clientes de Internet Claro para MDY Customer Experience, empresa transnacional de BPO. Atención telefónica sin ventas en turno AM.
ECF Choices Support Coordinator
Support Coordinator helping Tennessee I/DD members access health, employment, and community services. Conducting assessments, coordinating plans, and monitoring home- and community-based care.
Hospice Triage RN – FT Baylor Shift, Sat, Sun, Monday
Remote Hospice Triage RN providing after-hours, protocol-based care for hospice and home health providers. Managing calls, EMR charting, and compassionate patient support from home.
Inventory Reconciliation Coordinator – Part-time
Part-time Inventory Reconciliation Coordinator reconciling 3PL warehouse inventory against NetSuite. Managing discrepancies, fulfillment postings, purchase order alignment, and escalations remotely from the Philippines.
Health Physicist
Health Physicist red-teaming Mercor’s frontier AI models on radiological safety and misuse detection. Writing technical prompts, evaluating responses, and producing reference rationales.
Moodle Specialist – Mobile Applications
Especialista em Moodle App desenvolvendo e personalizando soluções móveis educacionais. Integrando Moodle a sistemas externos e otimizando segurança, desempenho e experiência do usuário.
Health Physicist
Health Physicist red-teaming frontier AI models on radiological safety and misuse potential. Writing dual-use prompts, evaluating responses, and documenting technically grounded reference answers.