Shop & Creator Coordinator
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Job Description
Remote TikTok Shop & Creator Coordinator running Panda Drum’s UGC creator pipeline. Growing TikTok Shop affiliate sales for the DTC steel tongue drum brand.
Responsibilities:
- Source new UGC creators through X, Backstage, portfolios, and communities
- Shortlist creators and conduct first-touch outreach
- Onboard creators end to end, including contracts, product orders, and access
- Organize, tag, categorize, and label incoming UGC in the content library
- Track deliverables, deadlines, and revisions across a 70+ creator network
- Follow up with creators until content is delivered
- Coordinate creator payments and invoices and flag items requiring approval
- Keep the pipeline board accurate
- Identify effective creators, formats, and content
- Build and grow TikTok Shop as a sales channel measured on GMV
- Recruit and manage affiliate creators who drive sales
- Set up sample seeding and commissions
- Identify winning hooks, formats, and creators and scale what drives sales
- Report on TikTok Shop channel performance weekly
- Help build the TikTok Shop team as the channel scales
- Report to the Creator Manager
- Progress from coordinator to TikTok Shop channel owner after successfully running the pipeline for 60 days
Requirements:
- Fluent spoken and written English
- Extremely organized, able to manage dozens of moving pieces
- Strong follow-through and accountability
- Self-starter who can execute independently
- Ability to evaluate UGC quality and identify content that sells
- Thorough understanding of TikTok creators, hooks, and trends that drive purchases
- Genuine interest in TikTok Shop and social commerce
- Motivation to grow and by performance-based pay
- Availability for US afternoon overlap
- Comfortable with Notion, Slack, and spreadsheets, and quick to learn new tools
- 1–2 years in a coordination, admin, or content-support role (nice to have)
- Experience coordinating UGC creators, influencers, or a content pipeline (nice to have)
- Hands-on TikTok Shop experience, including affiliate creator outreach, sample requests, Seller Center, LIVE shopping, or Shop ads (nice to have)
- Experience growing sales on TikTok or another social commerce channel, with numbers to share (nice to have)
- DTC ecommerce, social, or performance marketing background (nice to have)
- Experience with content libraries or DAM tools such as Air (nice to have)
- Must be located in Europe or the Americas
- Comfortable with a B2B type of contract
- Available for occasional responses outside 9–5
Benefits:
- Performance bonuses
- 13th-month salary
- Work from home
- Flexible hours
- Revenue share once you own TikTok Shop
- Percentage of TikTok Shop revenue as a bonus on top of base
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