Administrator II, Ellucian Banner
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Job Description
Administrator II overseeing Ellucian Banner's operations, resolving complex issues and managing integrations. Collaborating with teams to enhance and maintain the banner SaaS platform.
Responsibilities:
- Resolve complex Banner issues escalated from Administrator I and functional teams
- Manage module configuration changes with proper testing, documentation, and rollback planning
- Lead testing and validation efforts during Ellucian SaaS release cycles and configuration changes
- Monitor and optimize job scheduling, automation workflows, and batch processes
- Build, troubleshoot, and maintain integrations between Banner and campus systems using Ethos APIs and Data Connect
- Implement and maintain Ethos-based integrations connecting Banner to LMS, CRM, Financial Aid systems, and third-party vendors
- Collaborate with the data team to ensure accurate data feeds to downstream systems (e.g., Snowflake environments)
Requirements:
- Bachelor’s degree required or equivalent experience
- 4–6 years of Ellucian Banner experience, with exposure to the SaaS platform ecosystem
- Working knowledge of Ellucian Ethos, including API-based integrations and the Ethos Data Model
- Experience with Ethos Data Connect for building and maintaining data pipelines and automated workflows
- Familiarity with Ellucian Experience configuration and administration
- Strong SQL proficiency including complex joins, query optimization, and data validation
- Familiarity with database structures within Banner for troubleshooting and operational support
- Experience managing SaaS release testing cycles and configuration change management
- Understanding of higher education regulatory compliance (FERPA, GLBA preferred)
- Proficiency with scripting languages such as PowerShell or Python desirable.
Benefits:
- Nightingale’s commitment to diversity and inclusion
- Travel accommodations for New Collaborator Orientation (NCO)
- Professional development opportunities
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