Adobe Workfront Administrator
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Job Description
Responsible for supporting and maintaining day-to-day operations of Adobe Workfront platform. Act as first line of support for users while contributing to enhancements and optimizations.
Responsibilities:
- Administer and configure Adobe Workfront, including: Projects, tasks, templates, Custom forms, fields, statuses, Layouts and approval workflows
- Manage and triage incoming support requests: Monitor support queues, Prioritize and resolve tickets within SLAs, Provide first-line support to users
- Maintain and manage: User access, roles, teams, and permissions, Governance and platform standards
- Perform routine platform maintenance: Health checks, Release readiness support
- Collaborate with stakeholders to: Gather requirements, Implement minor enhancements and configuration updates
Requirements:
- Hands-on experience with Adobe Workfront administration or support
- Strong understanding of: Projects, tasks, portfolios, programs, Templates, and custom forms
- Experience working in a ticket-based support environment
- Strong troubleshooting and analytical skills
- Ability to communicate effectively with both technical and non-technical users
- Strong organizational and documentation skills
Benefits:
- Medical insurance
- Dental and vision insurance
- Life insurance
- Disability
- Paid time off
- 401(k)
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