Advisor, Information Systems Architect – Service Now
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Job Description
Advisor Information Systems Architect leading ServiceNow platform architecture at Gainwell. Responsible for integrating third-party tools and ensuring ITSM best practices across enterprise solutions.
Responsibilities:
- Lead the design and evolution of the ServiceNow platform architecture, ensuring alignment with enterprise standards and business needs
- Define and enforce platform governance, including release management and security protocols
- Provide architectural solutions for integrating third-party tools into the corporate ServiceNow instance
- Design, document, and maintain the information architecture for the ServiceNow platform
- Lead the modeling and structuring of data within ServiceNow applications
- Partner with platform engineers, product owners, developers, and process owners to define data flows, integrations, and taxonomies
- Guide the optimization of CMDB health, data integrity, and relationship modeling
Requirements:
- Bachelor’s Degree in Computer Science, Information Systems, Business Management, or a related discipline
- 5+ years supporting ITSM processes
- 3+ years of hands-on experience with ServiceNow platform development and discovery tools
- 3+ years designing and implementing integrations with third-party tools
- 3+ years working with web technologies including JavaScript, HTML, XML, AJAX, CSS, HTTP, REST/SOAP
- Certifications (Preferred): ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), Certified Application Developer (CAD), ITIL, COBIT, Six Sigma, PMP
Benefits:
- flexible vacation policy
- educational assistance
- comprehensive health benefits
- 401(k) employer match
- leadership development academies
- technical development academies
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