AI Literacy Manager
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Job Description
AI literacy manager scaling responsible AI education at Amgen, a biotechnology company developing innovative human therapeutics. Leading enterprise training, engagement, adoption, and go-to-market programs.
Responsibilities:
- Lead AI Literacy program management, learning operations, and go-to-market product delivery
- Plan and deliver AI literacy initiatives for employees at all levels, initially focusing on certification programs and large-scale social learning events
- Collaborate with product, technology, communications, Corporate Affairs, Responsible AI Literacy, Learning & Performance leaders, and technical teams
- Develop cultural transformation and engagement strategies that drive organizational alignment on AI initiatives
- Identify role-specific workflow opportunities and help teams integrate AI into business processes
- Implement tailored education programs, training modules, and materials for leaders and partners
- Organize and deliver AI Symposiums, Digital Learning Days, Hackathons, and other high-impact events
- Create marketing materials and campaigns for AI literacy events with Corporate Affairs
- Lead stakeholder mapping, management, and inclusion
- Create enterprise-ready content communicating AI’s value across the organization
- Track and report effectiveness of AI learning programs and go-to-market initiatives
- Define and monitor adoption, engagement, capability, and business-impact metrics
- Apply generative AI to improve outcomes, efficiency, cognitive capacity, and judgment
Requirements:
- Doctorate degree with 5 years of AI or technology education or Go-to-Market experience OR Master’s degree and 8 years of AI or technology education or Go-to-Market experience
- 5+ years of experience leading large-scale AI or technology transformation programs in large, complex Fortune 500 environments
- Experience building partnerships with cross-functional teams and managing diverse workloads to meet deadlines
- Agile, PMP, and/or Prosci certifications preferred
- Track record of executing successful L&D or GTM technology programs, preferably in a biopharma, technology, or AI-focused environment
- Background in adult learning theory or learning experience design for technology-related skills
- Comfortable using generative AI tools such as ChatGPT, Copilot, and Lovable
- Hands-on ability to build Custom GPTs, Workspace agents, and other automations
- Understanding of AI-focused solutions and digital transformation trends, particularly in life sciences
- Ability to translate technical concepts for non-technical stakeholders
- Experience producing executive-level content and reporting
- Ability to work autonomously with minimal guidance and collaboratively to obtain alignment
- Strong leadership and team management skills with experience managing cross-functional teams for GTM and technical education programs
- Ability to navigate ambiguity and operate in startup mode within a large, complex organization
- Nice-to-have background in AI/software development or IT delivery
- Familiarity with AI&D product lifecycle and go-to-market strategies
- Familiarity with enterprise learning ecosystems, layered literacy models, role-based enablement, or function-led training coordination
- Experience developing or deploying AI-enabled enablement tools
- Experience with human-centered design, service design, product management, UX research, or responsible AI
- Sponsorship for this role is not guaranteed
Benefits:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible
- Career development opportunities
- Financial plans with opportunities to save towards retirement or other goals
- Work/life balance
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