AI Prompt & Workflow Specialist

Posted 8hrs ago

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Job Description

AI Prompt & Workflow Specialist designing and optimizing generative AI solutions for ExamWorks’ healthcare services operations. Translating business requirements into tested prompts, agents, and automation workflows.

Responsibilities:

  • Design, develop, test, and continuously refine AI prompts, agents, and automation workflows
  • Translate business requirements into AI-enabled solutions, including workflow design, prompts, inputs, outputs, instructions, and expected results
  • Design and maintain multi-agent workflows
  • Develop test scenarios and evaluate AI outputs for accuracy, consistency, completeness, and quality
  • Troubleshoot and optimize agent performance based on testing and production results
  • Maintain and enhance existing AI agents and workflows as business requirements, models, and technologies evolve
  • Partner with Business Analysts, business users, and stakeholders to understand processes and identify automation opportunities
  • Provide guidance and support to business users developing or maintaining AI agents and workflows
  • Collaborate with Development teams to integrate AI workflows into systems and business applications
  • Establish and maintain best practices for prompt development, testing, documentation, governance, and ongoing support
  • Perform other job-related duties consistent with the nature and level of the position

Requirements:

  • Bachelor's degree in Business Administration, Information Systems, Computer Science, Data Analytics, Communications, or a related field preferred
  • Demonstrated hands-on experience designing, building, testing, or optimizing generative AI prompts, agents, or AI-driven workflows
  • Experience may come from professional work, internships, academic projects, certifications, or other applied AI projects
  • Highly detail-oriented, with ability to evaluate outputs for accuracy, consistency, completeness, and quality
  • Strong analytical, problem-solving, and critical-thinking skills
  • Effective written and verbal communication skills
  • Ability to document processes and explain technical concepts to business users
  • Ability to manage multiple priorities and adapt to changing business needs
  • Ability to learn and apply new technologies, AI platforms, tools, and business processes quickly
  • Ability to analyze business processes and translate requirements into structured AI prompts, workflows, and testing scenarios
  • Collaboration and teamwork skills
  • Ability to troubleshoot issues, perform testing, and refine solutions through experimentation and iterative improvement
  • Ability to maintain confidentiality and safeguard sensitive business and client information

Benefits:

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Paid time off
  • 401k